426215903-4-14-2026-17-CC-ATOO-DTJSK5-20260427135609

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426215903
Report Date: 04/14/2026
Date Signed: 04/14/2026 02:01:42 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2026 and conducted by Evaluator Giovani Gonzalez

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20260128150153

FACILITY NAME:	COASTAL FAMILY PRESCHOOL		FACILITY NUMBER:	426215903
ADMINISTRATOR:	BRITTNEY GRIMSHAW		FACILITY TYPE:	850
ADDRESS:	5026 FOOTHILL RD		TELEPHONE:	(805) 684-3353
CITY:	CARPINTERIA	STATE: CA	ZIP CODE:	93013
CAPACITY:	45	CENSUS: 10	DATE:	04/14/2026
		UNANNOUNCED	TIME BEGAN:	01:28 PM
MET WITH:	Brittany Grimshaw		TIME COMPLETED:	02:15 PM

ALLEGATION(S):

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Personal Rights - Staff did not accompany child to restroom
Personal Rights - Staff left child in soiled underwear

INVESTIGATION FINDINGS:

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On 4/14/2026, Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection to conclude a complaint investigation at the above mentioned Child Care Center (CCC). LPA met with Director Brittany Grimshaw and informed them the purpose of the inspection. At the time of the inspection 10 children and 2 staff were present.

The investigation included two unannounced inspections, LPA George's observations, record reviews, and a review of the staff and parent handbooks. The investigation also included interviews with current and former parents of children in care, as well as interviews with staff.

Interviews conducted with parents revealed that they are satisfied with the level of assistance their children receive for toileting needs. Parents reported no concerns regarding toileting practices or hygiene and stated that their children consistently returned home from school clean and appropriately cared for.
CONTINUED PAGE 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20260128150153

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: COASTAL FAMILY PRESCHOOL	FACILITY NUMBER: 426215903
	VISIT DATE: 04/14/2026

NARRATIVE

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Staff interviews indicated that staff consistently follow proper procedures when assisting children with their toileting needs. Staff described practices that align with facility policies and licensing requirements, and no concerns were identified regarding their toileting assistance routines.

Based on the information obtained, there was not sufficient evidence to support that staff failed to accompany a child to the restroom or that staff left a child in soiled underwear. Although the allegations may have occurred or may be valid, the preponderance of evidence standard was not met. Therefore, the allegations are UNSUBSTANTIATED.

No deficiencies were issued during this inspection.

A notice of site visit was provided and must remain posted for 30 days.

Exit interview conducted, appeal rights given and report was reviewed with Brittany Grimshaw.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:	DATE: 04/14/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/14/2026

LIC9099 (FAS) - (06/04)

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