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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216037
Report Date: 07/27/2022
Date Signed: 07/27/2022 01:56:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/26/2022 and conducted by Evaluator Francisco Pedroza
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20220726123429
FACILITY NAME:GROWING BABIES INFANT CENTERFACILITY NUMBER:
426216037
ADMINISTRATOR:NICOLE HAMMOCKFACILITY TYPE:
830
ADDRESS:3721 MODOC ROADTELEPHONE:
(805) 967-8318
CITY:SANTA BARBARASTATE: CAZIP CODE:
93105
CAPACITY:44CENSUS: DATE:
07/27/2022
UNANNOUNCEDTIME BEGAN:
12:50 PM
MET WITH:Heather RobbinsTIME COMPLETED:
02:10 PM
ALLEGATION(S):
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Personal Rights - Facility did not prevent the spread of COVID-19
INVESTIGATION FINDINGS:
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On July 27, 2022 at 12:52 PM, Licensing Program Analyst (LPA) Francisco Pedroza conducted an unannounced inspection to initiate and conclude a complaint investigation. LPA met with Licensee Heather Robbins and advised her the purpose of the inspection. A tour of the facility was conducted inside and out. There was 12 children in care and five (5) staff supervising at the time of the inspection.

Allegation(s) stated the facility did not prevent the spread of Covid-19. LPA conducted one unannounced inspection touring the facility inside and out. During the course of the investigation, LPA conducted record reviews and staff interview. According to the staff interview the facility had one (1) positive Covid-19 case on July 26, 2022. The facility had one staff at the facility start to not feel well during their shift at the center. Facility staff used a Covid-19 test kit. The test kit results confirmed the staff was positive for Covid-19. The staff was sent home. Licensee advised that they also had a possible positive Covid-19 case on July 19, 2022.

Continued on 9099-C

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Francisco Pedroza
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20220726123429
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GROWING BABIES INFANT CENTER
FACILITY NUMBER: 426216037
VISIT DATE: 07/27/2022
NARRATIVE
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It was not determined if the staff was positive or not. Facility required the staff to quarantine to prevent any possible spread of the illness/Covid-19. Community Care Licensing (CCL) was informed of both incidents. Licensee and staff provided the protocol of how they handled both incidents. All the families of the children were notified that they had a positive and possible Covid-19 exposure in the facility via the electronic Brightwheel application. Facility staff sanitized the facility and toys to prevent the spread of Covid-19. The facility sent a Covid-19 test kit for the children to be tested on Sunday July 31, 2022 prior to returning on Monday August 1, 2022. The facility updated their symptom policy for children/staff, advising they cannot return unless they have had no symptoms for 48 hours instead of 24 hours. Staff are now required to wear a mask at all times until further notice.

The facility is following current Covid-19 requirements. Should the facility have one (1) more positive case within 30 days of the initial case, they are required to notify Public Health and follow the instructions provided by Public Health for an outbreak of three (3) or more cases. Although the allegation(s) may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Francisco Pedroza
LICENSING EVALUATOR SIGNATURE:

DATE: 07/27/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/27/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2