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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216037
Report Date: 08/13/2025
Date Signed: 08/19/2025 04:43:44 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/28/2025 and conducted by Evaluator German Negrete
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250728162802
FACILITY NAME:GROWING BABIES INFANT CENTERFACILITY NUMBER:
426216037
ADMINISTRATOR:NICOLE HAMMOCKFACILITY TYPE:
830
ADDRESS:3721 MODOC ROADTELEPHONE:
(805) 967-8318
CITY:SANTA BARBARASTATE: CAZIP CODE:
93105
CAPACITY:44CENSUS: 14DATE:
08/13/2025
UNANNOUNCEDTIME BEGAN:
10:09 AM
MET WITH:Crista TrujilloTIME COMPLETED:
12:02 PM
ALLEGATION(S):
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9
#6. Ratio
INVESTIGATION FINDINGS:
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On 8/13/2025, Licensing Program Analyst (LPA) German Negrete made an unannounced inspection to initiate a investigation for a different complaint pertaining to the abovementioned facility. LPA met with Crista Trujillo director of the Infant Center (Licensed Facility). LPA explained the nature of the inspection. LPA Notes, at approximitley 9:06AM, observing 9 infants and 1 Teacher and 1 Teacher Assitant(TA) providing care and supervision(see LIC812). After reviewing sign in and out sheet and completing inspection, LPA notes 14 children and 4 staff providing care and supervision.

At approximately 9:03AM LPA Negrete arrived at facility to initiate the investigation. At approximately 9:06AM LPA Observed Staff#1 and Staff#2 (TA), providing care and supervision to 9 infants. LPA informed staff#1, the facility is not in compliance with proper ratio. Staff#1 aknowldeged and confirmed being out of ratio. At approximately 9:41AM, Staff#3 arrived at facility and facility returned to compliance.
Continued LIC909-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20250728162802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GROWING BABIES INFANT CENTER
FACILITY NUMBER: 426216037
VISIT DATE: 08/13/2025
NARRATIVE
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LPA received and reviewed the sign-in and sign-out sheet for today, 8/13/2025, and confirmed that the total number of infants receiving child care services is 14.

LPA reviewed staff transcripts for the staff present at the facility and confirmed that Staff #2 is a TA. The facility did not have transcripts for Staff #3 readily available during today’s inspection (see LIC 812).

Based on observations, documents collected, and interviews conducted during the investigation, the preponderance of evidence standard has been met. Therefore, Allegation #6 is SUBSTANTIATED. California Code of Regulations, Title 22, is being cited on the attached LIC 9099-D. This poses a potential health and safety risk to infants in care.


Exit interview was conducted, and the report was read to Director Crista Trujillo.

Appeal rights were provided to Director.

Notice of Site Visit was provided and must remain posted in a prominent, publicly accessible area in the Facility for 30 days.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 17-CC-20250728162802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: GROWING BABIES INFANT CENTER
FACILITY NUMBER: 426216037
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/15/2025
Section Cited
CCR
101416.5(b)
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(b) There shall be a ratio of one teacher for every four infants in attendance...

Each aide is responsible for the direct care and supervision of a group of no more than four infants.

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Facility will write a letter to the deparment, the letter will confirm facility understands the aformentioned regulation, if the facility does not understand the regulation, Director will contact LPA Negrete.

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Based on LPA's observations and interviews conducted, it is evident that the facility was not in compliance due 1 teacher and 1 teacher aide supervising 9 infants(not asleep).
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The facility will write a separate letter. The letter will address the reason why Section 101216(b) should or should not be implemented at this facility by the Department."
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 08/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3