<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216050
Report Date: 06/14/2022
Date Signed: 06/12/2023 11:06:46 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/10/2022 and conducted by Evaluator Francisca Velazquez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20220610080055
FACILITY NAME:CASA DEI BAMBINIFACILITY NUMBER:
426216050
ADMINISTRATOR:MAURINA GUTIERREZFACILITY TYPE:
850
ADDRESS:624 EAST CAMINO COLEGIOTELEPHONE:
(805) 348-3690
CITY:SANTA MARIASTATE: CAZIP CODE:
93454
CAPACITY:36CENSUS: 19DATE:
06/14/2022
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Elizabeth DawsonTIME COMPLETED:
06:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1.) Staff did not meet child's need.
2.) Staff did not seek any medical attention for child.
3) Staff did not provide a safe environment for children
4.) Daycare child sustained injuires while in care.
5) Staff don't intervene when children are engaged in physcal altercations with each other.
6.) Facility is unkempt
7.) Daycare child's hygiene needs are not being met.

INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
This report was amended to reflect two Type A deficiences have been dismissed.. The finding was also changed to Unsubstantiated.

On 6/14/22 at 12:45 PM, Licensing Program Analyst, (LPA) Francisca Velazquez conducted an unannounced visit as a continuation to a complaint investigation that was initiated 6/13/22 at the facility. LPA met with Elizabeth Dawson, Director at the facility and explained the purpose of this visit. LPA notes that ten (10) children were napping and being supervised by two (2) staff in the first room and nine (9) children were napping and being supervised by one (1) staff in the second room during this inspection.

During yesterday inspection LPA along with P1, P2 and Director reviewed video footage taken 6/6/22 from the inside of the classroom and outdoor play. LPA also conducted staff interviews on site during yesterday's inspection. During today's inspection, LPA interviewed two (2) additional staff. CONT 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Francisca VelazquezTELEPHONE: (805) 883-8244
LICENSING EVALUATOR SIGNATURE:

DATE: 06/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 17-CC-20220610080055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CASA DEI BAMBINI
FACILITY NUMBER: 426216050
VISIT DATE: 06/14/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Video footage observed on 6/13/22 from Monday 6/6/22 LPA, P1, P2 and Director showed C1 was laying on the cement by the USA flag which is an area with no shade from 11:14 AM until 12:28 PM based on the timestamp on the video.

Footage on the video shows that during the time C1 was laying on the cement S2, S3, S10 and Director all went to check on C1, but no staff moved C1 from cement/sun area, nor did they offer C1 a mat or cot. Video footage shows P2 running into the facility at 12:28 PM and picked up C1 from the cement. During staff interviews S2 reported checking on C1 and was concerned about C1's well-being so S2 informed Director that C1 was laying on the cement and that parents should be notified. Review of conversation between Director, P1 and P2 on the Birghtwheel app. show that parents were notified of C1 sleeping on the cement at 12:07 PM. At 12:11, both P1 and P2 requested child be moved away from the sun area due to child having had heat strokes before. P2 arrived at the facility at 12:28 PM and found C1 curled up in a ball in the middle of the cement. Video footage shows C1 laying directly on the cement with no cot or mat available for C1. Director stated that all children had lunch outside and since C1 was laying on the cement, C1 had lunch laying on the cement. Director did not attempt to obtain emergency medical treatment for C1. During S10 interview, S10 reported checking on child prior to taking lunch break at 11 AM, and recalls returning from lunch break and C1 was still laying down on the exact same spot and S10 checked on C1 again. S10 reported her lunch break is one (1) hour long.

CONT 9099-C and LIC 9099-D

SUPERVISOR'S NAME: Adriana HernandezTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Maria MuellerTELEPHONE: (805) 883-8244
LICENSING EVALUATOR SIGNATURE:

DATE: 06/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 17-CC-20220610080055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CASA DEI BAMBINI
FACILITY NUMBER: 426216050
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/14/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type A
06/15/2022
Section Cited
CCR
101223(a)(2)
1
2
3
4
5
6
7
Personal Rights- (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as evidence by:
1
2
3
4
5
6
7
0n 6/13/22 Director reached out to facility mentor, Shannon Waltkins to discuss the situation and identifying a policy to ensure all staff is aware when children required accomidation.
8
9
10
11
12
13
14
Based on staff interviews conducted and video footage the center failed to ensure the child's personal rights were not violated. Video footage shows child did not have proper furnishing for napping as C1 is observed laying on the cement. Video footage shows C1 laying directly on the cement from 11:14am- 12:28pm.
8
9
10
11
12
13
14
Video footage shows P2 running into the facility at 12:28am and immediately picking up C1 and removing C1 from the sun. This poses an immediate risk to the health and safety of children in care.
Deficiency Dismissed
Type A
06/15/2022
Section Cited
CCR
101226
1
2
3
4
5
6
7
Health-Related Services (c) The licensee shall obtain emergency medical treatment without specific instructions from the child's authorized representative...or if the nature of the child's illness or injury is such that there should be no delay in getting medical treatment for the child. This requirement is not met as evidence by:
1
2
3
4
5
6
7
Director is updating facility's admission and needs and services plan to ensure facility is aware of any and all medical needs for children. Facility will use color coded systems to identify children with medical needs. Director agrees to call ambulance right away if any child or staff ever require immediate medical attention.
8
9
10
11
12
13
14
Based on interviews conducts and review of video footage, the center failed to provide C1 with appropriate medical treatment. Video footage shows S2, S3, S10 and Director all checked on C1 as C1 laid on the cement. Conversation between Director, P1 and P2 show that P1 and P2 asked Director to move C1 from sun due to C1 having heat strokes.
8
9
10
11
12
13
14
This poses an immediate health and safety risk to clients/children in care.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Francisca VelazquezTELEPHONE: (805) 883-8244
LICENSING EVALUATOR SIGNATURE:

DATE: 06/14/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 17-CC-20220610080055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CASA DEI BAMBINI
FACILITY NUMBER: 426216050
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/14/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
06/15/2022
Section Cited
CCR
101229(a)
1
2
3
4
5
6
7
Responsibility for Providing Care and Supervision. (a) The licensee shall provide care and supervision as necessary to meet the children's needs. This requirement is not met as evidence by:
1
2
3
4
5
6
7
Director stated that all scissors have been removed from the classroom and are only used under direct supervision. Director reported having a staff meeting and discussed a scissors policy. Moving forward all sissors will be located on a caddy and when staff have activities that require sissors, staff is responsible for taking caddy and placing
8
9
10
11
12
13
14
Based on interviews with S2 and S4, both had knowledge of more than one situation when chidlren had access to scissors and were able to cut each others hair. Based on record review, S1 was written up when at least one situation occured. This poses an immediate health and safety risk to clients/children in care.
8
9
10
11
12
13
14
it in an area that is not acessible to children in care. Directed agrees that all caddys are to remain in an elevated art shelf. Director agrees to submit pictures of placement of scissors to francisca.velazquez@dss.ca.gov
CCR
1
2
3
4
5
6
7
1
2
3
4
5
6
7
8
9
10
11
12
13
14
8
9
10
11
12
13
14
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Francisca VelazquezTELEPHONE: (805) 883-8244
LICENSING EVALUATOR SIGNATURE:

DATE: 06/14/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 17-CC-20220610080055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CASA DEI BAMBINI
FACILITY NUMBER: 426216050
VISIT DATE: 06/14/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
S4 stated hearing about different situations when children had access to scissors and cut their hair but stated that she had not witness the hair cutting occur, however stated the facility knew about children cutting their hair. S4 also reported having knowledge of S1 being written up due to children having access to scissors and cutting each other's hair. During S5 interview, S5 stated finding hair clippings of black and blonde when returning from lunch break. S5 was shown a plastic box with hair strands by S1 who reported children had cut their hair during nap time.

LIC 9213 (Notice of Site Visit) was printed and given to the Licensee.

LPA notes that during today's inspection, Director provided a flash drive with video footage of facility. LPA is pending videos from the outdoor play yard that are on Director phone. Director will email all videos by the end of the night today.

Director requested LPA note that all staff to who checked on C1 offered water and C1 had some of the watermelon he had taken to school that day. Both parents and Director do not trust Santa Maria doctors. Director stated, "you can not believe doctors in this town." Director pointed out that even P1 and P2 do not trust doctors around this area and are taking C1 to specialist in Santa Barbara, CA.

SUPERVISOR'S NAME: Maria MuellerTELEPHONE: (805) 562-0410
LICENSING EVALUATOR NAME: Francisca VelazquezTELEPHONE: (805) 883-8244
LICENSING EVALUATOR SIGNATURE:

DATE: 06/14/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2022
LIC9099 (FAS) - (06/04)
Page: 5 of 5