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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216160
Report Date: 11/14/2025
Date Signed: 11/14/2025 10:26:29 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2025 and conducted by Evaluator Bill-Brian Billones
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250811102216
FACILITY NAME:PEREZ FAMILY CHILD CAREFACILITY NUMBER:
426216160
ADMINISTRATOR:MARYPAZ PEREZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 863-3416
CITY:SANTA MARIASTATE: CAZIP CODE:
93454
CAPACITY:14CENSUS: 7DATE:
11/14/2025
UNANNOUNCEDTIME BEGAN:
09:05 AM
MET WITH:Marypaz PerezTIME COMPLETED:
10:41 AM
ALLEGATION(S):
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Staff pinched children in care.
INVESTIGATION FINDINGS:
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On November 14, 2025, Licensing Program Analyst (LPA) Bill Billones conducted an unannounced inspection to deliver findings for a complaint investigation pertaining to the above allegation submitted to the Department. LPA met with Licensee Marypaz Perez and toured accessible areas of the facility. At the time of the inspection, LPA observed the Licensee providing care and supervision to 7 children. Additionally, 2 adult assistants were present in the home.

The complaint alleged a violation of Personal Rights, specifically the allegation that staff pinched children in care. The investigation consisted of two unannounced inspections related to the complaint investigation. As part of the investigation, LPA conducted interviews with the Licensee and staff (S3) during the initial inspection. LPA also reviewed the children’s roster, children and staff records, and the Guardian facility roster. Additionally, LPA interviewed parents of currently and formerly enrolled children, who revealed they are satisfied with the care and supervision being provided at the day care. No other evidence was presented during the investigation to corroborate the above allegation.

Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Bill-Brian Billones
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250811102216
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: PEREZ FAMILY CHILD CARE
FACILITY NUMBER: 426216160
VISIT DATE: 11/14/2025
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Exit interview conducted, appeal rights were provided, and report was reviewed with the Licensee Marypaz Perez.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Bill-Brian Billones
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2