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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216193
Report Date: 10/14/2025
Date Signed: 10/14/2025 11:09:20 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/21/2025 and conducted by Evaluator Shane Loftus
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250721160414
FACILITY NAME:GUZMAN FAMILY CHILD CAREFACILITY NUMBER:
426216193
ADMINISTRATOR:CECILIA GUZMANFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 868-9329
CITY:SANTA MARIASTATE: CAZIP CODE:
93458
CAPACITY:14CENSUS: 8DATE:
10/14/2025
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:Cecilia GuzmanTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Child sustained injury while in care.
INVESTIGATION FINDINGS:
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On 10/14/2025, Licensing Program Analyst (LPA) Shane Loftus made an unannounced inspection to deliver the finding regarding an investigation of the above-mentioned allegation. LPA met with Cecilia Guzman, Licensee of the Family Child Care Home (FCCH) and explained the purpose of the inspection. LPA, in the company of the Licensee, toured the interior and exterior of the FCCH. LPA observed 8 children and an assistant providing care and supervision.

The investigation included two unannounced inspections, LPA's observations, record reviews, and interviews from a random sampling of former and current parents of children in care. Interviews, record reviews, and LPA's observations did not corroborate the allegation noted above. Specifically, the investigation did not yield enough evidence to prove that an injury sustained by C1 happened while in care at the FCCH.

Continued on 809-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:

DATE: 10/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250721160414
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GUZMAN FAMILY CHILD CARE
FACILITY NUMBER: 426216193
VISIT DATE: 10/14/2025
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A Notice of Site Visit (LIC 9213) and Appeal Rights (LIC 9058) were provided to Licensee. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may appeal.

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:

DATE: 10/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2