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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216232
Report Date: 08/18/2026
Date Signed: 08/18/2026 05:03:19 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/18/2026 and conducted by Evaluator German Negrete
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260618124028
FACILITY NAME:CLIFF DRIVE CARE CENTER - INFANT CAREFACILITY NUMBER:
426216232
ADMINISTRATOR:JENNY YZNAGAFACILITY TYPE:
830
ADDRESS:1435 CLIFF DRIVETELEPHONE:
(805) 965-4286
CITY:SANTA BARBARASTATE: CAZIP CODE:
93109
CAPACITY:12CENSUS: 0DATE:
08/18/2026
UNANNOUNCEDTIME BEGAN:
03:01 PM
MET WITH:Delanie SabacTIME COMPLETED:
03:55 PM
ALLEGATION(S):
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Staff does not ensure the facility was free of insects.
INVESTIGATION FINDINGS:
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On 8/18/2026, Licensing Program Analyst (LPA) German Negrete made an unannounced inspection to deliver the findings of the abovementioned allegation. LPA met with Child Care Center (CCC) Director Delanie Sabac. LPA explained the nature of the inspection to Director. LPA completed a CCC inspection inside and out. LPA observed zero infants present at the CCC.

The investigation included reviewing CCC childrens roster, unsual incident report and pest control documents. LPA also interviewed director, CCC staff and parents of children who are currently and previously enrolled at the CCC. LPA observations are also included in this investigation.

Regarding the above mentioned allegation, Staff does not ensure the facility was free of insects. LPA interviewed parents. During the aforementioned interviews, most parents stated, flees were present at the CCC infant facility. One parent stated, how they're infant did get bitten by flees while attending the CCC. Also another parent stated the removal of the flees took longer than expected. Continued on LIC-9099
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20260618124028
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CLIFF DRIVE CARE CENTER - INFANT CARE
FACILITY NUMBER: 426216232
VISIT DATE: 08/18/2026
NARRATIVE
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All the parents who were interviewed stated the CCC notified them about the flee issue.

As mentioned LPA reviewed one unusual incident report that was self reported to the department. The unusual indent report stated, flees were discovered at the facility. The unusual incident report also had attached documents regarding the liquid pest solutions the CCC would and did utilize to spray the areas where the flees have been identified.

LPA interviewed director at the CCC. The aforementioned interview revealed, the CCC removed infants from the areas that would receive the pest control treatment. Director stated the infants were placed in a preschool room, were infant staff could provide care and supervision. LPA also interviewed a witness(W#1). The witness stated the flee infestation began approximatively two weeks prior to LPA’s first initial visit at the center(6/25/2026). W#1 continued to state, flees were observed jumping on staff and infants. W#1 saw bite marks on staff and on at least two infants.

As mentioned, LPA conducted two unannounced inspections. During the aforementioned inspections LPA observed a tree in the infant play yard. Staff identified, inside the tree, is where the main flee infestation began.

Based on evidence collected, the preponderance of evidence standard has been met therefore the allegation, staff does not ensure the facility was free of insects, is substantiated. A type B citation and plan of correction will be issued today under title 22 CCR section 101223(a)(2).

Exit interview conducted and report was read to director Delanie Sabac.

Notice of site visit was provided as required by Health and Safety Code Section 1596.817 and must remain posted in a prominent publicly accessible area in the center for 30 days, or a civil penalty of $100.00 will apply.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 17-CC-20260618124028
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CLIFF DRIVE CARE CENTER - INFANT CARE
FACILITY NUMBER: 426216232
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/18/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/28/2026
Section Cited
CCR
101223(a)(2)
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The licensee shall ensure that each child is accorded the following personal rights:
(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs...
The above regulation was not met as evidence by...
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The child care center representative will submit a plan/letter to the department. The letter will provide details on how CCC will make comfortable accommodations that will respect the personal rights of children when another pest infestation should arise.
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The CCC did not provide comfortable accommodations when a flee infestation took place at the CCC.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3