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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216290
Report Date: 05/19/2026
Date Signed: 05/19/2026 05:43:25 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2026 and conducted by Evaluator Elizabeth George
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260513104727
FACILITY NAME:MENDOZA FCC AKA HAPPY WORLD DAYCAREFACILITY NUMBER:
426216290
ADMINISTRATOR:YESENIA MENDOZAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 264-2753
CITY:SANTA MARIASTATE: CAZIP CODE:
93454
CAPACITY:14CENSUS: 8DATE:
05/19/2026
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Yesenia MendozaTIME COMPLETED:
04:05 PM
ALLEGATION(S):
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Licensee is operating out of ratio
INVESTIGATION FINDINGS:
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On May 19, 2026, at 2:30 PM, Licensing Program Analysts (LPAs) Elizabeth George, Bill Billones, and Izak Diaz conducted an unannounced inspection to initiate a complaint investigation at the above-mentioned facility. Upon arrival at the family child care home, the LPAs met with the assistant and explained the purpose of the inspection. The LPAs toured the facility, both inside and outside. There were six children in care with the assistant, with two additional children leaving upon the LPAs’ arrival.

The licensee was not home when the LPAs arrived and returned at approximately 3:05 PM. During this time, the assistant was caring for a total of eight children. Three of the eight children in care were infants. The LPAs conducted a review of children’s files to verify the ages of the children.

Based on LPAs observations and file reviews, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, and/or applicable sections of the Health and Safety Code are being cited on the attached LIC 9099-D. Continued on LIC 9099-C.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Elizabeth George
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20260513104727
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: MENDOZA FCC AKA HAPPY WORLD DAYCARE
FACILITY NUMBER: 426216290
VISIT DATE: 05/19/2026
NARRATIVE
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One Type A deficiency regarding Title 22 CCR is being cited today.

LPAs informed Licensee, Yesenia Mendoza, that this report dated 5/19/26 documents one (1) Type A citation which shall be posted for 30 consecutive days as there is/ are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPAs informed Licensee to provide a copy of this licensing report dated 5/19/26 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Notice of site visit was given and shall remain posted for a minimum of 30 days.

Exit interview conducted, appeal rights were given and report reviewed with licensee, Yesenia Mendoza.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Elizabeth George
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 17-CC-20260513104727
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: MENDOZA FCC AKA HAPPY WORLD DAYCARE
FACILITY NUMBER: 426216290
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/19/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
05/20/2026
Section Cited
CCR
102416.5(e)
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(e) If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c).
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Licensee to attend office meeting at a future agreeable date set between the Licensing Program Analyst, Licensing Program Manager, and Licensee.
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This requirement is not met as evidenced by:
Upon the LPAs’ arrival, the LPAs observed two children (ages 7 months and 2 years) being picked up by a parent, and six children (ages 6 months, 9 months, 3 years, 3 years, 4 years, and 4 years) in the care of the assistant. This placed the family child care home at a total of eight children, requiring the facility to operate under the small family child care home capacity and ratio requirements.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Elizabeth George
LICENSING EVALUATOR SIGNATURE:

DATE: 05/19/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/19/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3