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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216369
Report Date: 11/18/2025
Date Signed: 02/10/2026 02:02:55 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2025 and conducted by Evaluator German Negrete
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250814165955
FACILITY NAME:GARCIA FCC AKA COLORUM CHILDCAREFACILITY NUMBER:
426216369
ADMINISTRATOR:JESSICA MANUELA GARCIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(747) 267-8964
CITY:SANTA MARIASTATE: CAZIP CODE:
93454
CAPACITY:14CENSUS: 3DATE:
11/18/2025
UNANNOUNCEDTIME BEGAN:
12:33 PM
MET WITH:Jessica GarciaTIME COMPLETED:
02:40 PM
ALLEGATION(S):
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1. Operation of a FCCH, regarding allegation, Licensee was transporting children without a valid drivers license.
INVESTIGATION FINDINGS:
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This report was amended on 12/29/2025 to reflect one Type A deficiency for personal rights.

On November 18, 2025, Licensing Program Analyst (LPA) German Negrete conducted an unannounced complaint inspection to deliver the findings related to the above-referenced allegation. LPA met with Licensee Jessica Garcia and conducted a tour of the home, both interior and exterior. At the time of the inspection, LPA observed the Licensee and an assistant providing care and supervision to three children in care.

The investigation included a review of the Licensee’s facility file, interviews with the Licensee and parents, and a review of cross-reports with other state agencies. In addition, Child Care Licensing conducted multiple unannounced inspections, and observations from those inspections were considered as part of this investigation. Continued on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20250814165955
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GARCIA FCC AKA COLORUM CHILDCARE
FACILITY NUMBER: 426216369
VISIT DATE: 11/18/2025
NARRATIVE
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Parents reported this service included drop-off and pick-up at the children assigned elementary schools.
Licensee interviewed revealed: Licensee stated she does provide transportation service to children in care to and from school.

As part of the investigation, Child Care Licensing completed cross-reports with other agencies, including the Department of Motor Vehicles (DMV). Documents obtained from the DMV revealed the Licensee did not possess a valid driver’s license from approximately June 28, 2023, through September 5, 2025.

Additionally, on August 21, 2025, LPAs Giovani Gonzalez and Elizabeth George observed the Licensee operating a vehicle and transporting children in care. During the inspection, the Licensee was cited for violation of California Code of Regulations, Title 22, Division 12, Section 102402(a)(3) — Conduct in the operation or maintenance of a family day care home which is inimical to the health, morals, welfare, or safety of an individual in care or the people of the State of California — for transporting children in care and being unable to provide proof of a valid driver’s license.

The Licensee is being cited for violation of California Code of Regulations, Title 22, Division 12, Section 102423(a)(2) – Personal Rights, as documented on the attached LIC 9099-D.

Appeal rights were provided to the Licensee.

An exit interview was conducted, and the report was read to Licensee Jessica Garcia. A Notice of Site Visit was provided and must remain posted in a publicly accessible area of the Family Child Care Home.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 17-CC-20250814165955
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: GARCIA FCC AKA COLORUM CHILDCARE
FACILITY NUMBER: 426216369
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 11/18/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/25/2025
Section Cited
CCR
102423(a)(2)
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102423 Personal Rights
(a)(2) To receive safe, healthfull and comfortable accommodations, furnishings and equipment.

This requirement was not met as evidence by:
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Licensee is to attend a None Compliance Conference in person or virtual on 11/25/2025.
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Licensee is providing transportation to children in care without proof of a valid drivers license.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3