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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216372
Report Date: 02/24/2025
Date Signed: 02/25/2025 04:21:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2024 and conducted by Evaluator Gigi Reyes
COMPLAINT CONTROL NUMBER: 17-CC-20241212115612
FACILITY NAME:TAFF FAMILY CHILD CAREFACILITY NUMBER:
426216372
ADMINISTRATOR:DANIELLE TAFFFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 868-2302
CITY:ORCUTTSTATE: CAZIP CODE:
93455
CAPACITY:14CENSUS: 9DATE:
02/24/2025
UNANNOUNCEDTIME BEGAN:
12:50 PM
MET WITH:Danielle TaffTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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License does not supervise appropriately.
Assistant is not always assisting with day care, she is upstairs napping
Parents are not allowed in the day care and have to call/or text 15 minutes prior to pick up.
Food Service concerns
Licensee asked provider for signature so that she may copy it paste it.
INVESTIGATION FINDINGS:
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 On 2/24/2025, 12:50 PM, Licensing Program Analyst, (LPA) Gigi Reyes conducted an unannounced inspection to deliver the final finding on the above complaint allegations. LPA met with Licensee, Danielle Taff, and assistant, Katherine Taff. The purpose of the inspection was discussed. LPA observed 9 children at the facility.

A complaint was filed against the FCCH with the following allegations:

It was reported that Licensee was on the phone at all times while supervising children. It was also alleged that there was inappropriate interaction between the Child # 2 and a child known only for the initial
It was also alleged that licensee nor assistant did not observe that there was inappropriate interaction between the 2 children due to lack of supervision

Continued on LIC 809C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20241212115612
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: TAFF FAMILY CHILD CARE
FACILITY NUMBER: 426216372
VISIT DATE: 02/24/2025
NARRATIVE
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 The day care has no enrolled child that starts with the provided initial. No parents or children reported witnessing inappropriate interaction among children. Interview with licensee revealed that they are supervising the day care children at all times. Licensee stated that children in a certain age get engage in independent play and they become curious, if any inappropriate behavior occurs, both parents will be notified and licensee will do licensee's part of communicating and educating the children.

It was also reported that the assistant/licensee's daughter was allegedly sleeping upstairs throughout the day, the assistant lives in the home and have scheduled time off. No children or parent support this allegation. Parents interviewed stated that FCCH had 2 to 3 assistants present at a time.

Parents were allegedly not allowed inside the home and parents were asked to text or call licensee 15 minutes before pick up. Interview with parents of day care children did not corroborate with the allegation. Interview with Licensee revealed that parents are welcome to enter the home to pick up the children at anytime. Licensee stated that some parents follow an exact schedule, but if they change their pick up time, a courtesy text helps out and is appreciated so licensee can have the child ready.

The complaint alleged that Child # 1, # 2, #3 suffered from diarrhea due to unclean water cups. However, interview with parents and children did not support this allegation. Interview with licensee revealed that water bottles are used only for water and sterilized on regular basis. Regarding dairy food, licensee requests a doctor's note to accommodate the dietary restrictions and provide the same to the agency when asked. It was also alleged that children were given snacks on the cement. The allegation was also not supported by the children interviewed.
Continued on LIC 9099 C
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 17-CC-20241212115612
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: TAFF FAMILY CHILD CARE
FACILITY NUMBER: 426216372
VISIT DATE: 02/24/2025
NARRATIVE
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It was alleged that the licensee asked parents to send copy of their signature. The allegation lacked specific details. Interview with parents did not support this allegation and stated they were not asked and they will not sign any blank documents.

The investigation consists of Interviews, Observation, and Record Review. LPA interviewed licensee, assistant, children and parents. No parents and day care children corroborated with the allegations.

Parents are happy and satisfied with the care and supervision provided to their children. Interviews with children revealed that children look forward going to day care and enjoy playing with friends and enjoy the food being served.

LPA conducted 2 on site visit during the complaint investigation. During LPA's two on site inspections, the licensee and her assistants were present and supervising children in care.

Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegations are Unsubstantiated.

Exit interview conducted and report was reviewed with Licensee, Danielle Taff.

Notice of Site Visit was issued and must remain posted for 30 days.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3