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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216463
Report Date: 05/01/2024
Date Signed: 05/01/2024 02:10:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/15/2024 and conducted by Evaluator Gigi Reyes
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20240215143854
FACILITY NAME:GARCIA FAMILY CHILD CAREFACILITY NUMBER:
426216463
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 5DATE:
05/01/2024
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Cindy and Crystal GarciaTIME COMPLETED:
02:10 PM
ALLEGATION(S):
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Licensee is using inappropriate equipment in day care
Licensee does not ensure that the home is free of hazards.
INVESTIGATION FINDINGS:
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On 5/1/2024, at 12:00 PM, Licenisng Program Analyst (LPA Gigi Reyes conducted an unannounced inspection to conclude the investigation of the above complaint allegations. LPA met with Licensees, Crystal and Cindy Garcia and discussed the nature and purpose of the inspection. LPA observed 5 children present.


The investigation consisted of two unannounced inspections, interviews with licensee, interivews with parents of day care children.and LPA's observation. LPA's interview with parents revealed that parents are satisfied and comfortable leaving their children at the FCCH and none of the parents corroborated with the allegations.


Continued on LIC 809C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240215143854
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GARCIA FAMILY CHILD CARE
FACILITY NUMBER: 426216463
VISIT DATE: 05/01/2024
NARRATIVE
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During the two site inspections, LPA did not observe any walker or any bouncer or any inappropriate equipment at the day care. LPA also did not observe any hanging wires in the wall outlet during the inspections.

During today's inspection 5/1/2024, LPA interviewed licensees if there were any wall outlets with hanging wires and if any there are any inappropriate equipment present at the FCCH or if any day care children have used walkers and bouncers while at the day care. Licensees denied the allegations. LPA and Licensee conducted another tour of the entire home, including inaccessible areas finding no such hazards and inappropriate equipment.

Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegations are Unsubstantiated.

A notice of site visit was given to Licensee and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days.

Exit interview was conducted and report was reviewed with Licensees Cindy Garcia and Crystal Garcia
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2