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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216561
Report Date: 03/14/2024
Date Signed: 03/14/2024 02:50:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2024 and conducted by Evaluator Martina Jimenez
COMPLAINT CONTROL NUMBER: 17-CC-20240129090056
FACILITY NAME:SANTOS FCC AKA DAHLIA'S FAMILY CHILD CAREFACILITY NUMBER:
426216561
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 2DATE:
03/14/2024
UNANNOUNCEDTIME BEGAN:
01:04 PM
MET WITH:Dalia SantosTIME COMPLETED:
03:08 PM
ALLEGATION(S):
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1. Licensee allows smoking in the day care home
2. Licensee does not provide a safe environment for the day care children.
INVESTIGATION FINDINGS:
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On March 14, 2024, at 1:04 PM Licensing Program Analyst (LPA) Martina Jimenez, made an unannounced inspection to conclude the investigation for the above allegations. LPA met with Dalia Santos, Licensee. The the purpose of the inspection was discussed and together LPA and licensee toured the inside and outside of the home. LPA observed 1 infant, and 1 child in care at the time of the inspection.

The purpose of today's inspection is to conclude the complaint initiated on 02/02/2024. The investigation included review of files, interviews with licensee, Assistant, parents of children who are currently and previously enrolled.

Licensee, assistant, parents of children currently and previously enrolled interviewed did not corroborate with

This Report Continues on LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Martina Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20240129090056
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: SANTOS FCC AKA DAHLIA'S FAMILY CHILD CARE
FACILITY NUMBER: 426216561
VISIT DATE: 03/14/2024
NARRATIVE
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the above allegations of licensee allows smoking in the day care home and licensee does not provide a safe environment for the day care children.

Parents interviewed indicated parents are happy with the care and supervision, their children receive at the day-care.

Licensee denied the above allegations. The above allegations are unsubstantiated, based on LPA's interviews with the licensee, assistant and parents of children currently and previously enrolled in care.

Although these allegations may have occurred, there is not a preponderance of evidence to prove that the alleged violations did or did not occur, therefore, the allegation is unsubstantiated.

A notice of site visit was given to licensee and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Exit interview conducted and report was reviewed with the , licensee. Dalia Santos.



A copy of the report was provided to the Licensee. Appeal Rights and Notice of Site Visit were also provided.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Martina Jimenez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/14/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/14/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2