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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216596
Report Date: 02/12/2025
Date Signed: 02/12/2025 02:26:01 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/13/2024 and conducted by Evaluator Shane Loftus
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20241213112347
FACILITY NAME:GARCIA FCCHFACILITY NUMBER:
426216596
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 2DATE:
02/12/2025
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Guadalupe GarciaTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Facility is operating over capacity
INVESTIGATION FINDINGS:
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On 2/12/25, at 12:45 PM, Licensing Program Analysts (LPAs) Shane Loftus and Joaquin Mendez made an unannounced inspection to deliver the findings regarding the investigation into the above-mentioned allegation. LPAs met with Guadalupe Garcia, Licensee of the Family Child Care Home (FCCH). LPAs explained the nature and purpose of the inspection to Licensee. LPAs note two children are on site at the time of the inspection. LPA Mendez notes both children are the licensee's.

The investigation included three unannounced inspections, record reviews, as well as an interview of the licensee. Attendance records from Resource and Referral and Santa Barbara County Education Office (SBCEO) did corroborate the allegation that the facility was operating over capacity. Specifically, the FCCH operated with more than 8 children on 12/2/24 and 12/9/24.



Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 17-CC-20241213112347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: GARCIA FCCH
FACILITY NUMBER: 426216596
VISIT DATE: 02/12/2025
NARRATIVE
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Based on LPA’s record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. A Type A deficiency is being cited under Title 22 Division 12 California Code of Regulations 102416.5(b)(3). Due to the FCCH violating the same regulation within a 12-month period, an immediate Civil Penalty of $250.00 is being assessed. The civil penalty continues to accrue at $100 per day until deficiency is corrected.

Upon receipt of this report, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. Licensee to provide LIC 9224 for each child in care and have each parent sign the form that they have received a copy of the report (LIC 9099 and LIC 9099 D).

A Notice of Site visit (LIC 9213) was given and must remain posted for 30 days. Licensee provided Appeal Rights (LIC. 9058). This report must be filed in facility file and made available for public review for 3 years. Exit interview conducted and report was reviewed with the Licensee Guadalupe Garcia. Report was translated in Spanish which is the Licensee's preferred language.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 17-CC-20241213112347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: GARCIA FCCH
FACILITY NUMBER: 426216596
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/12/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/13/2025
Section Cited
CCR
102416.5(b)(3)
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102416.5 Staffing Ratio and Capacity (b) For a Small Family Child Care Home, the maximum number of children... shall be one of the following: (3) More than six and up to eight children...
This requirement is not met as evidenced by:
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Licensee will submit a written plan to CCLD (shane.loftus@dss.ca.gov) on how she will avoid repeating this violation by 2/13/25. Additionally, Licensee will attend an Informal Conference at the Santa Barbara Regional Office regarding the deficiency, date pending.
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Attendance records from Resource and Referral and Santa Barbara County Education Office (SBCEO) show that the facility was operating with more than 8 children twice in December 2024.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Shane Loftus
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3