426216627-3-26-2026-17-CC-SMAZ-DSXRF9-20260408125848

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 426216627
Report Date: 03/26/2026
Date Signed: 03/26/2026 05:02:38 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/22/2026 and conducted by Evaluator Brian Fung

PUBLIC

COMPLAINT CONTROL NUMBER: 17-CC-20260122161531

FACILITY NAME:	CASA DEI BAMBINI		FACILITY NUMBER:	426216627
ADMINISTRATOR:	ELIZABETH DAWSON		FACILITY TYPE:	830
ADDRESS:	3910 CONSTELLATION RD. STE 101		TELEPHONE:	(805) 998-0805
CITY:	LOMPOC	STATE: CA	ZIP CODE:	93436
CAPACITY:	70	CENSUS: 33	DATE:	03/26/2026
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Julie Santoyo		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff discriminates against a day care child
Staff prevents a day care infant's service providers from providing those services in the facility
Staff pressured infant's service providers to write letters saying child's needs cannot be met at the facility, in order to disenroll child.
Staff did not assist an injured day care child

INVESTIGATION FINDINGS:

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On March 26, 2026, Licensing Program Analysts (LPAs) Brian Fung and Elizabeth George conducted an unannounced inspection to initiate the complaint of the above mentioned allegation(s). LPAs met with Site Supervisor Julie Santoyo and Program Director Michelle Holm and advised them of the purpose for the inspection. Together with the administrative team, LPAs toured the facility inside and outside. At the time of the inspection there were 33 children in the care of 14 staff. During today's visit LPAs conducted staff interviews, collected a copy of the children's roster, and conducted children’s file reviews.

The specific allegations are staff discriminates against a day care child, staff prevents a day care infant's service providers from providing those services in the facility, staff pressured infant's service providers to write letters saying child's needs cannot be met at the facility, in order to disenroll child, and staff did not assist an injured day care child. The investigations included three unnannounced inspections, LPA's observations, interviews with staff and interviews with former and current parents of children in care, interviews with therapists. Interviews, record reviews and LPA’s observations did not corroborate the allegations noted above.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Brian Fung
LICENSING EVALUATOR SIGNATURE:	DATE: 03/26/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 17-CC-20260122161531

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: CASA DEI BAMBINI	FACILITY NUMBER: 426216627
	VISIT DATE: 03/26/2026

NARRATIVE

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Investigations revealed that center stafff were instructed to not interfere with children therapy session. LPA reviewed surveillance footage that indicates teachers actively supervising children not in therapy session. It was revealed that infant service providers were not prevented to provide services in the facility and that therapists made the decision to end service with the above mentioned facility.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were issued during the inspection.

Notice of site visit was provided.

Exit interview was conducted, report was reviewed with Site Supervisor Julie Santoyo and Program Director Michelle Holm.

SUPERVISORS NAME: Susana Martinez
LICENSING EVALUATOR NAME: Brian Fung
LICENSING EVALUATOR SIGNATURE:	DATE: 03/26/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/26/2026

LIC9099 (FAS) - (06/04)

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