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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426216664
Report Date: 07/30/2026
Date Signed: 07/30/2026 03:39:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/28/2026 and conducted by Evaluator Joaquin Mendez
COMPLAINT CONTROL NUMBER: 17-CC-20260528143819
FACILITY NAME:SILVA FAMILY CHILD CAREFACILITY NUMBER:
426216664
ADMINISTRATOR:BLANCA SILVAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 268-4950
CITY:SANTA MARIASTATE: CAZIP CODE:
93455
CAPACITY:12CENSUS: 5DATE:
07/30/2026
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Blanca SilvaTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Personal Rights
INVESTIGATION FINDINGS:
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On July 30, 2026, at 2:45 PM Licensing Program Analyst (LPA) Joaquin Mendez conducted an
unannounced visit to the above-mentioned facility (FCCH) for the purpose of closing a complaint. LPA met with Licensee, Blanca Silva and explained the purpose of the visit.

LPA conducted a tour of the interior and exterior of the facility with Licensee Blanca Silva. LPA observed a total of 5 children under the care and supervision of the licensee and staff.

LPA Mendez conducted interviews with parents, children at FCCH and Licensee regarding the abovementioned allegations.

The licensee denies the allegation of hitting children while in care. The investigation included interviewing the Licensee on May 29, 2026 (when complaint was initiated), July
Continue on LIC9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Joaquin Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20260528143819
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: SILVA FAMILY CHILD CARE
FACILITY NUMBER: 426216664
VISIT DATE: 07/30/2026
NARRATIVE
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17, 2026, and on July 30, 2026 to FINALIZE THE INVESTIGATION as well as interviewing parents and a sampling of children present at the FCCH. Pertinent documents were also reviewed by the LPA.

As noted, the complaint alleges the licensee is hitting children at the above-mentioned FCCH. Interviews with the Licensee, parents of children in care, and children present did not corroborate this allegation. On the contrary, interview with parents of children in care revealed Licensee provides care which is considered appropriate.

Although the allegation may have been with merit, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation listed above is deemed UNSUBSTANTIATED.

An Exit interview conducted, and report was reviewed with the Licensee Blanca Silva.

Appeal Rights (LIC9058) were provided. Notice of site visit (LIC9213) was given and must remain posted for 30 days or a civil penalty of $100 may apply.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Joaquin Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/30/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2