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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426217256
Report Date: 12/04/2025
Date Signed: 12/04/2025 11:23:27 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/12/2025 and conducted by Evaluator German Negrete
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250912083657
FACILITY NAME:CONDADO FAMILY CHILD CAREFACILITY NUMBER:
426217256
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 5DATE:
12/04/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Guadalupe CondadoTIME COMPLETED:
11:36 AM
ALLEGATION(S):
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1.Licensee is operating the facility beyond the license terms and conditions
2. Licensee spoke inappropriately to children in care.
INVESTIGATION FINDINGS:
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On 12/4/2025, Licensing Program Analyst (LPA) German Negrete conducted an unannounced complaint inspection to deliver the findings for the above-mentioned allegations. LPA met with Licensee Guadalupe Condado and explianed the reason for the inspection. A tour of the facility/home was conducted inside and outside. At the time of the inspection, LPA observed Licensee providing care and supervision to 5 children.

The investigation included interviews with Licensee, children and parents. LPA also conducted multiple unannounced inspections and observations from those inspections are included in this investigation.

Regarding allegation#1 Licensee is operating the facility beyond the license terms and conditions. LPA interviewed Parents of children currently enrolled. Interviews revealed, most parents do enter the home. Parents usually observe 3 to 4 children at the home during drop of and pick up. Also every parent interview stated they would recommend this FCCH.
LIC9099-C(pg2)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250912083657
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CONDADO FAMILY CHILD CARE
FACILITY NUMBER: 426217256
VISIT DATE: 12/04/2025
NARRATIVE
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Interviews conducted with Licensee revealed, how Licensee has not yelled or treated a child in a inappropriate manner. Licensee stated she practices patients with children and she has yet to observe a child in her care, that demonstrates challenging behavior. License stated, how Licensee allows all currently enrolled children's parent to enter the home.

As mentioned LPA conducted two unannounced visits. LPA observed during unannounced visits, Licensee speak to children in a calm manner. LPA has not observed Licensee exceed the limitations of her child care license.

Regarding allegation#2 Licensee spoke inappropriately to children in care, LPA conducted parent interviews. The interviews revealed, parents have not observed Licensee speak inappropriately to children in care.

LPA conducted a child (C#1)interview. The child interview revealed, C#1 has not observed or heard licensee speak to a child in a inappropriate manner.

Although the allegations may or may have occurred or are valid, there is not a preponderance of evidence to prove the violation did or did not occur. Therefore, this allegation is UNSUBSTANTIATED

Exit interview conducted and report was reviewed with Licensee Guadalupe Condado.



Appeal Rights were provided.

Notice of site visit was provided and must remain posted in a prominent publicly accessible area in the center for 30 days.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
LIC9099 (FAS) - (06/04)
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