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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426217271
Report Date: 11/18/2025
Date Signed: 11/18/2025 02:55:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2025 and conducted by Evaluator German Negrete
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250814163233
FACILITY NAME:CORREA FAMILY CHILD CAREFACILITY NUMBER:
426217271
ADMINISTRATOR:ESPERANZA CORREA TELLOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 268-1854
CITY:SANTA MARIASTATE: CAZIP CODE:
93454
CAPACITY:14CENSUS: 4DATE:
11/18/2025
UNANNOUNCEDTIME BEGAN:
09:41 AM
MET WITH:Esperanza CorreaTIME COMPLETED:
10:59 AM
ALLEGATION(S):
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1. Personal rights
INVESTIGATION FINDINGS:
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On 11/18/2025 , Licensing Program Analyst (LPA) German Negrete conducted an unannounced complaint inspection to deliver the findings for the above-mentioned allegations. LPA met with Licensee Esperanza Correa. A tour of the home was conducted inside and outside. At the time of the inspection, LPA observed Licensee, Assitant#1 and Assitant#2 providng care and supervision to 3 children and 1 infant.

The investigation included a review of Licensee's and assistant's file. LPA also conducted interviews with parents, children in care and licensee. The department also conducted multiple unannounced inspections and observations from those inspections are included in this investigation.

Regarding the allegation, concerning children’s personal rights. Parents interviews were conducted. Parents stated, their children receive a transport service from the Licensee. This service includes child drop off/pick up at their assigned elementary school. Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250814163233
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CORREA FAMILY CHILD CARE
FACILITY NUMBER: 426217271
VISIT DATE: 11/18/2025
NARRATIVE
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Also, parents stated they are only aware of the Licensee and Assistant #1 to be conducting the drop-off/pick-up service. Parents continued to state they have not observed the personal rights of children not being respected at this FCCH.

The department conducted children interviews. In total, there were 6 children interviewed. The children interviews identified the Licensee and Assistant #1 as the two individuals who provide the school transportation, drop-off and pick-up service.

As mentioned, LPA conducted interviews with Assistant #1 and Assistant #2. The interviews with Assistant #1 revealed how Assistant #1 does provide transportation services to the children in care. Also, Assistant #1 stated, how Assistant #1 protects the personal rights of children by being attentive to the children’s surroundings and keeping the area free of hazards. The interview with Assistant #2 revealed Assistant #2 has only observed the Licensee and Assistant #1 transport children to and from school. Assistant#2 also stated, how Assistant#2 keeps constant care and supervision of the children to ensure their personal rights are being respected.

Furthermore, the Child Care Licensing Division conducted two unannounced visits during the course of the investigation. LPAs observed the Licensee and Assistant #1 and Assistant #2 providing care and supervision to children during those visits. LPAs did not observe the personal rights of children being violated.

Although the allegations may or may not have occurred or are valid, there is not a preponderance of evidence to prove the violation did or did not occur. Therefore, this allegation is UNSUBSTANTIATED.

Exit interview conducted, report was read, and Appeal Rights were provided to Licensee Esperanza Correa.

No citations were issued today.

Notice of Site Visit was provided to Licensee and must remain posted in a prominently publicly accessible area of the FCCH.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: German Negrete
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2025
LIC9099 (FAS) - (06/04)
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