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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 426217517
Report Date: 12/02/2025
Date Signed: 12/02/2025 02:45:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/15/2025 and conducted by Evaluator Elizabeth George
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20250915111802
FACILITY NAME:CASA DEI BAMBINIFACILITY NUMBER:
426217517
ADMINISTRATOR:MELISSA MONGEFACILITY TYPE:
860
ADDRESS:607 E. PLAZA DRIVETELEPHONE:
(805) 998-0805
CITY:SANTA MARIASTATE: CAZIP CODE:
93454
CAPACITY:53CENSUS: 19DATE:
12/02/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Melissa MongeTIME COMPLETED:
10:25 AM
ALLEGATION(S):
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9
Physical Plant Issues
INVESTIGATION FINDINGS:
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On December 2, 2025, at 8:45 AM Licensing Program Analyst (LPA) Elizabeth George conducted an unannounced inspection to deliver the findings regarding the above-mentioned allegation. LPA met with Site Supervisor, Melissa Monge, and explained the purpose of the inspection. LPA, in the company of the site supervisor, toured the interior and exterior of the facility. LPA observed 19 children in the care of 9 staff.

The investigation included two unannounced inspections, obtaining the child care center roster, LPAs’ observations, as well as parent interviews. The allegation concerns Physical Plant Issues, specifically the material used for flooring in the outdoor play area. The facility utilizes wood chips in this area, which are recognized as approved cushioning material for fall zones in childcare centers. The facility has installed turf in a section of the play area to provide an alternative flooring surface. Based on observations and interviews conducted by the LPA, the allegation was not corroborated. While the allegation may have occurred or may be valid, there is insufficient evidence to determine whether the alleged violation did or did not take place, therefore the allegation is UNSUBSTANTIATED
continued on 809-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Elizabeth George
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20250915111802
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SANTA BARBARA CC RO, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: CASA DEI BAMBINI
FACILITY NUMBER: 426217517
VISIT DATE: 12/02/2025
NARRATIVE
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No deficiencies were issued during this inspection.

A Notice of Site Visit and Appeal Rights were provided to Licensee. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may appeal.

Exit interview was conducted and report was reviewed with Site supervisor, Melissa Monge.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Elizabeth George
LICENSING EVALUATOR SIGNATURE:

DATE: 12/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/02/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2