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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 430700197
Report Date: 06/16/2026
Date Signed: 06/16/2026 11:49:19 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/06/2026 and conducted by Evaluator Jennifer Beehler
COMPLAINT CONTROL NUMBER: 07-CC-20260406150725
FACILITY NAME:KIDDIE KAMPUS DAY CARE CENTERFACILITY NUMBER:
430700197
ADMINISTRATOR:SUSAN COREYFACILITY TYPE:
850
ADDRESS:16330 LOS GATOS BOULEVARDTELEPHONE:
(408) 356-6776
CITY:LOS GATOSSTATE: CAZIP CODE:
95032
CAPACITY:171CENSUS: 73DATE:
06/16/2026
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Kellie Knepper - Assistant DirectorTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Staff handled day care child in a rough manner resulting in injuries
INVESTIGATION FINDINGS:
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On 06/16/2026, Licensing Program Analyst (LPA) Jennifer "Jen" Beehler conducted an unannounced Complaint Investigation. The purpose of today's visit is to deliver findings. Upon arrival, LPA was greeted by the Facility Representative and provided access to the facility. LPA stated the reason for the visit and collected the census.

There were 73 preschool age children and 26 staff (1 - Director/ 12 Teachers/ 13 - Aides) present, which is compliant with ratio and capacity requirements.

This agency has investigated the complaint alleging: Staff handled day care child in a rough manner resulting in injuries. LPA conducted unannounced inspections, record reviews and interviews. It was revealed, on 03/30/2026, Staff #1 (S1) was attempting to relocate Child #1 (C1) during a situation where C1 was exhibiting behavioral challenges including kicking, screaming and thrashing arms.

Continued on Page 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 07-CC-20260406150725
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: KIDDIE KAMPUS DAY CARE CENTER
FACILITY NUMBER: 430700197
VISIT DATE: 06/16/2026
NARRATIVE
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S1 picked up C1 under the armpits to relocate C1 to another classroom and to move C1 over a baby gate to place C1 inside a different classroom. S1 unintentionally used improper technique when picking up C1 under the armpits and it resulted in the child sustaining an injury.

On 04/01/2026, C1 was seen by a medical professional who stated in the visit's report that C1 had "significant bruising" under the right armpit along with petechiae. The medical professional's assessment was that the injury was not caused by a common childhood injury.

Based on LPA's observations, records review and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

As a result of this investigation, one Type A Deficiency is cited. Exit interview conducted with Assistant Director. Report was reviewed and provided to Assistant Director Kellie Knepper, along with appeal rights.

LPA Jennifer Beehler informed Facility Representative, Kellie Knepper that this report dated 06/16/2026 documents one (1) Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Jennifer Beehler informed the Facility Representative, Kellie Knepper to provide a copy of this licensing report dated 06/16/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

LPA provided facility representative with an LIC9224 with today's date.

A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 07-CC-20260406150725
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: KIDDIE KAMPUS DAY CARE CENTER
FACILITY NUMBER: 430700197
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/16/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/17/2026
Section Cited
CCR
101223(a)(1)
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101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by: S1 used improper technique when picking up the child under the arm pits and it resulted in the child sustaining an injury, this poses an immediate risk to the health, safety and personal rights of children in care.
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Licensee to provide additional training to staff regarding de-escalation of children, appropriate times to pick up children, and proper ways to safely pick children up in those moments. Licensee to provide a written plan of the facility policy along with date of training, regarding these items to LPA by POC due date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 06/16/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026
LIC9099 (FAS) - (06/04)
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