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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 430703144
Report Date: 02/10/2026
Date Signed: 02/10/2026 03:14:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2025 and conducted by Evaluator Christina Uribe
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20251205084144

FACILITY NAME:ACTION DAY NURSERY-PRIMARY PLUSFACILITY NUMBER:
430703144
ADMINISTRATOR:JESSICA GUZMANFACILITY TYPE:
830
ADDRESS:333 EUNICE AVENUETELEPHONE:
(650) 967-3780
CITY:MOUNTAIN VIEWSTATE: CAZIP CODE:
94040
CAPACITY:60CENSUS: 38DATE:
02/10/2026
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Jessica GuzmanTIME COMPLETED:
03:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not remove choking hazards.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 02/15/2026 at 2:15pm, Licensing Program Analyst (LPA) Christina Uribe conducted an unannounced Complaint Investigation Visit for the above allegation of a personal rights violation. LPA met with site director, Jessica Guzman. Also present at the time of today’s visit is 10 staff and 38 day care children in 3 classrooms.

This agency has investigated the complaint allegation that the staff do not remove choking hazards. During the course of the investigation, LPA Uribe conducted interviews and made observations within the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Notice of Site Visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the site director, Jessica Guzman.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Christina Uribe
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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