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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 430704133
Report Date: 12/11/2024
Date Signed: 12/11/2024 01:56:52 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/08/2024 and conducted by Evaluator Anna Morales
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20241208230014
FACILITY NAME:BRACHER CHILDREN'S CENTERFACILITY NUMBER:
430704133
ADMINISTRATOR:WHITNEY LUKANCFACILITY TYPE:
850
ADDRESS:2401 BOWERS AVENUETELEPHONE:
(408) 423-1228
CITY:SANTA CLARASTATE: CAZIP CODE:
95051
CAPACITY:80CENSUS: 19DATE:
12/11/2024
UNANNOUNCEDTIME BEGAN:
08:55 AM
MET WITH:Whitney LukancTIME COMPLETED:
11:20 AM
ALLEGATION(S):
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1. Facility has evidence of rodents
INVESTIGATION FINDINGS:
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Licensing Program Analyst(LPA) Anna Morales conducted an initial Complaint inspection for the above allegation. LPA Anna Morales met Director Whitney Lukanc.

During the course of this investigation, LPA conducted observation and inspected the physical plant and interviewed staff. LPA interviewed Director of Maintenance, Grounds, Operations and Transportation, Adam Florez, Maintenance Manager Dan Maes and John Silva, Maintenance of the Santa Clara Unified School District.

Continue on page LIC9099C-
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 07-CC-20241208230014
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: BRACHER CHILDREN'S CENTER
FACILITY NUMBER: 430704133
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/11/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/18/2024
Section Cited
CCR
101238(a)(1)
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Buildings and Grounds. The licensee shall take measures to keep the center free of flies, other insects, and rodents.
This requirement is not met as evidenced by:
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Director will submit their plan on how they are ensuring center remains free of the rodents by the POC date.
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Based on interviews, there was evidence of rodent(s) inside Classroom 22(State Preschool). This poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 07-CC-20241208230014
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: BRACHER CHILDREN'S CENTER
FACILITY NUMBER: 430704133
VISIT DATE: 12/11/2024
NARRATIVE
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Based on the information obtained, Mr. Adam Florez stated that there was evidence of rodent droppings inside Classroom 22. He, also, stated that the contracted exterminator services have been providing services to ensure they remain free of the rodents.

Based on interviews conducted, the preponderance of evidence standard has been met. Therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on the next page. Licensee/Director was informed that failure to correct the deficiencies may result in civil penalties.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2024
LIC9099 (FAS) - (06/04)
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