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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 430704133
Report Date: 01/23/2025
Date Signed: 01/23/2025 03:26:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/07/2025 and conducted by Evaluator Anna Morales
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250107153207
FACILITY NAME:BRACHER CHILDREN'S CENTERFACILITY NUMBER:
430704133
ADMINISTRATOR:WHITNEY LUKANCFACILITY TYPE:
850
ADDRESS:2401 BOWERS AVENUETELEPHONE:
(408) 423-1228
CITY:SANTA CLARASTATE: CAZIP CODE:
95051
CAPACITY:80CENSUS: 15DATE:
01/23/2025
UNANNOUNCEDTIME BEGAN:
02:05 PM
MET WITH:Kim VoTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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1. Staff inappropriately handled child in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst(LPA) Anna Morales conducted a Subsequent visit to deliver the findings of the above allegation. LPA met with Kim Vo, Lead Teacher.
On 1/8/25 and on 1/14/25, LPA conducted interviews with seven staff and five children. All of the staff interviewed stated that they have never seen any of the staff or have inappropriately handled the children in care . Four out of the five children interviewed stated they like attending the school, and all of their teachers are very nice to them. Children interviewed stated they have never been inappropriately handled by staff. They, also, stated that they have never observed staff inappropriately handle other children. One (C1) of the five children interviewed stated that staff have inappropriately handled him/her on different occasions and stated staff did it in the classroom in front of other children. Other children interviewed stated they have not seen staff do this to C1.”
Continue on LIC9099C...

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20250107153207
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: BRACHER CHILDREN'S CENTER
FACILITY NUMBER: 430704133
VISIT DATE: 01/23/2025
NARRATIVE
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On 1/22/25, LPA interviewed four parents who all stated that they have no concerns with how the staff are handling their children while in care. Parent stated that they are enjoying the services that the staff are providing their child(ren).

Based on LPA’s observations, records review, and interviews completed for this complaint investigation, it is concluded that although the allegations noted on this complaint may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.

NOTICE OF SITE VISIT WAS ISSUED AND WAS INFORMED TO THE DIRECTOR TO POST THE NOTICE IN A VISIBLE LOCATION OF THE DAY CARE FOR A PERIOD OF 30 DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Anna Morales
LICENSING EVALUATOR SIGNATURE:

DATE: 01/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/23/2025
LIC9099 (FAS) - (06/04)
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