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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 430710224
Report Date: 01/21/2026
Date Signed: 01/21/2026 02:01:40 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2025 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20251119211234
FACILITY NAME:BING NURSERY SCHOOLFACILITY NUMBER:
430710224
ADMINISTRATOR:WINTERS, JENNIFERFACILITY TYPE:
850
ADDRESS:850 ESCONDIDO ROADTELEPHONE:
(650) 723-4865
CITY:STANFORDSTATE: CAZIP CODE:
94305
CAPACITY:125CENSUS: 114DATE:
01/21/2026
UNANNOUNCEDTIME BEGAN:
11:10 AM
MET WITH:Jennifer WintersTIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Record Keeping-Staff did not maintain complete records for the child in the childcare center.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 21, 2026, at 11:10 AM, Licensing Program Analyst (LPA) Elimika Woods arrived at the facility unannounced to conclude an investigation regarding the above allegation. LPA informed the facility director Jennifer Winters of the purpose of the visit and conducted a tour of the facility. There were 114 children present today and 23 staff members.

LPA Woods conducted interviews with parents, director, and staff. Base on interviews conducted the center did not provided the parent with the address, telephone, and name of the childs mental health provider. The allegation that staff did not maintain complete records for the child in the childcare center has been SUBSTANTIATED. Based on LPA's interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.

LPA Woods issued a technical violation to the center. A technical violation in childcare refers to a minor, administrative, or paperwork-related infraction of licensing regulations that does not pose an immediate risk to the health, safety, or personal rights of children.

A notice of site visit was given and must remain posted for 30 days.
Appeal Rights were given and discussed. An exit interview was conducted with the director Jennifer Winters.
Substantiated
Estimated Days of Completion: 5
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Elimika Woods
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/19/2025 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20251119211234

FACILITY NAME:BING NURSERY SCHOOLFACILITY NUMBER:
430710224
ADMINISTRATOR:WINTERS, JENNIFERFACILITY TYPE:
850
ADDRESS:850 ESCONDIDO ROADTELEPHONE:
(650) 723-4865
CITY:STANFORDSTATE: CAZIP CODE:
94305
CAPACITY:125CENSUS: 114DATE:
01/21/2026
UNANNOUNCEDTIME BEGAN:
11:10 AM
MET WITH:Jennifer WintersTIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Other-Staff did not keep the child's authorized person informed about the child's care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 21, 2026, at 11:10 AM, Licensing Program Analyst (LPA) Elimika Woods arrived at the facility unannounced to conclude an investigation regarding the above allegation. LPA informed the facility director Jennifer Winters of the purpose of the visit and conducted a tour of the facility. There were 114 children present today and 23 staff members.

LPA Woods conducted interviews with parents, director, and staff. Base on interviews conducted the Reporting Party was using regulation he look up from the Department of Education and did not pertain to preschools. The allegation that staff did not keep the child's authorized person informed about the child's care is UNSUBSTANTIATED. Based on LPA's interviews, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days.
Appeal Rights were given and discussed. An exit interview was conducted with the director Jennifer Winters.
Unsubstantiated
Estimated Days of Completion: 5
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Elimika Woods
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2