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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 430710454
Report Date: 06/09/2023
Date Signed: 06/09/2023 08:43:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2023 and conducted by Evaluator Susy Cervantes
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20230313131729
FACILITY NAME:DISCOVERY YEARS, THEFACILITY NUMBER:
430710454
ADMINISTRATOR:AMPARO QUINTEROFACILITY TYPE:
850
ADDRESS:1411 PIEDMONT ROADTELEPHONE:
(408) 926-1234
CITY:SAN JOSESTATE: CAZIP CODE:
95132
CAPACITY:23CENSUS: 7DATE:
06/09/2023
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Amparo QuinteroTIME COMPLETED:
08:50 AM
ALLEGATION(S):
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9
Staff are not ensuring that children with symptoms of illness are not accepted into the facility.
Staff are not reporting occurrences of illness outbreaks involving day care children.
INVESTIGATION FINDINGS:
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On 06/09/2023 at 08:30 AM, Licensing Program Analyst (LPA) Susy Cervantes, met with director, Amparo Quintero, to deliver complaint findings. Present were two staff with seven preschool children.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies were cited during today's visit. Exit interview conducted and report was reviewed with the director, Amparo Quintero. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mary Segura
LICENSING EVALUATOR NAME: Susy Cervantes
LICENSING EVALUATOR SIGNATURE:

DATE: 06/09/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/09/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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