434400084-5-4-2022-07-CC-JSEA-CEJT7Z-20220518142934

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434400084
Report Date: 05/04/2022
Date Signed: 05/04/2022 01:12:53 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/02/2022 and conducted by Evaluator Marilou Monico

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20220302082102

FACILITY NAME:	BRIGHT HORIZONS CHILDREN'S CENTER		FACILITY NUMBER:	434400084
ADMINISTRATOR:	YAMAKI, LESLIE		FACILITY TYPE:	850
ADDRESS:	10253 NORTH PORTAL AVENUE		TELEPHONE:	(408) 366-1963
CITY:	CUPERTINO	STATE: CA	ZIP CODE:	95014
CAPACITY:	74	CENSUS: 40	DATE:	05/04/2022
		ANNOUNCED	TIME BEGAN:	12:47 PM
MET WITH:	Leslie Yamaki		TIME COMPLETED:	01:25 PM

ALLEGATION(S):

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Due to neglect daycare child sustained a UTI twice while in care
Staff failed to meet child's hygiene needs

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Marilou Monico met with Site Director, Leslie Yamaki, for an unannounced complaint inspection to deliver investigation findings.

During the investigation process, LPA interviewed staff and parents, obtained medical reports and other documents. Based on the available evidence, it is concluded that although the allegations noted on this complaint may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.

There were no deficiencies cited.

A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Marilou Monico
LICENSING EVALUATOR SIGNATURE:	DATE: 05/04/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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