434400329-1-31-2023-07-CC-JSEA-CNUVJ8-20230208152818

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434400329
Report Date: 01/31/2023
Date Signed: 01/31/2023 04:43:31 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/06/2023 and conducted by Evaluator Samantha Yip

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20230106082600

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	434400329
ADMINISTRATOR:	MAARIT MCCROSSEN		FACILITY TYPE:	830
ADDRESS:	605 EAST DUNNE AVENUE		TELEPHONE:	(408) 778-1237
CITY:	MORGAN HILL	STATE: CA	ZIP CODE:	95037
CAPACITY:	36	CENSUS: 30	DATE:	01/31/2023
		UNANNOUNCED	TIME BEGAN:	03:01 PM
MET WITH:	Maarit McCrossen		TIME COMPLETED:	04:50 PM

ALLEGATION(S):

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Infants heads are covered while sleeping

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Samantha Yip and Marilou Monico conducted an unannounced complaint investigation. LPA met with Director Maarit McCrossen and explained the reason for the inspection. Present during today's inspection were 30 children and at least nine staff.

During today's inspection, LPAs conducted observation. During the course of this investigation, LPA conducted observation, reviewed safe sleep policies, interview with staff and third party. Based on the information obtained during today's inspection, the above allegation is found to unsubstantiated, meaning although, the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

No deficiencies were issued as a result of this inspection. Exit interview was conducted and report was reviewed Director Maarit McCrossen. A notice of site of visit was issued and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Joel Segura
LICENSING EVALUATOR NAME: Samantha Yip
LICENSING EVALUATOR SIGNATURE:	DATE: 01/31/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/31/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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