434400337-9-23-2021-07-CC-DSTN-C7GRG8-20211004130018

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434400337
Report Date: 09/23/2021
Date Signed: 09/23/2021 04:04:19 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/22/2021 and conducted by Evaluator Ofelia Calivo

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20210722150444

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	434400337
ADMINISTRATOR:	SONALIKA CLARK		FACILITY TYPE:	850
ADDRESS:	1081 FOXWORTHY AVENUE		TELEPHONE:	(408) 265-7380
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95118
CAPACITY:	96	CENSUS: 45	DATE:	09/23/2021
		UNANNOUNCED	TIME BEGAN:	10:00 AM
MET WITH:	EBONY SANDERS		TIME COMPLETED:	04:00 PM

ALLEGATION(S):

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Staff force-fed children in care

Staff yells at children in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Ofelia Calivo conducted an unannounced investigation and met with Ebony Sanders, Director. Purpose of today's inspection: to deliver investigation findings. The investigation into the following allegations: 1) Staff force-fed children in care 2) Staff yells at children in care was conducted by Ofelia Calivo. Based on observations, record reviews of Staff Roster and Child Care Facility Roster and interviews with Staff and Children completed for this complaint investigation, it is concluded that although the allegation noted on this complaint may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.

A NOTICE OF SITE VISIT WAS ISSUED AND THE DIRECTOR WAS ADVISED TO POST THE NOTICE IN A VISIBLE LOCATION OF THE DAY CARE FOR A PERIOD OF 30 DAYS.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Diana Stephenson	TELEPHONE: (408) 324-2128
LICENSING EVALUATOR NAME: Ofelia Calivo	TELEPHONE: (408) 334-8551
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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