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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434400337
Report Date: 06/19/2025
Date Signed: 06/19/2025 04:17:06 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/30/2025 and conducted by Evaluator Jennifer Beehler
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250430125237
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
434400337
ADMINISTRATOR:LEAH KIDGERFACILITY TYPE:
850
ADDRESS:1081 FOXWORTHY AVENUETELEPHONE:
(408) 265-7380
CITY:SAN JOSESTATE: CAZIP CODE:
95118
CAPACITY:96CENSUS: 45DATE:
06/19/2025
UNANNOUNCEDTIME BEGAN:
02:05 PM
MET WITH:Leah Kidger - DirectorTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Staff did not adhere to daycare child's dietary needs.
Staff do not provided adequate meal service.
Lack of Supervision
INVESTIGATION FINDINGS:
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Licensing Program Analyst Jennifer “Jen” Beehler conducted an unannounced Complaint Investigation. Upon arrival, LPA was greeted by Director Leah Kidger and provided access to the facility. LPA stated the reason for the visit was to deliver findings.

On 05/06/2025, LPA conducted an unannounced initial complaint inspection to open the investigation. LPA conducted confidential interviews, observed the facility and collected relevant documentation. LPA conducted a records review and interviewed parents throughout this investigation.

During this investigation, LPA determined that C#1 and C#2 were provided food by the facility that they were either intolerant or allergic to on 04/18/2025 and 04/25/2025.

----Continued on Page 2----
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 06/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/19/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 07-CC-20250430125237
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 434400337
VISIT DATE: 06/19/2025
NARRATIVE
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LPA received photographic evidence that the facility has not been providing fruit and/or vegetable with every meal or snack. Based on interviews conducted, fruit that is planned and posted on the menu has been missing from snacks.

Parents stated they have witnessed children in care using the restroom without supervision. LPA has observed the children using the restroom without visual supervision. Staff interviews revealed that teachers have left the bathroom during restroom times to address other issues in classrooms.

Based on LPA’s observation, interviews conducted, and evidence gathered during the investigation process, the preponderance of evidence standard has been met, therefore the above allegations are SUBSTANTIATED.

Due to today’s investigation, One Type A and One Type B Deficiencies are cited along with civil penalties assessed. More information on the attached LIC9099D and LIC421FC. Lack of Supervision was cited on 06/17/2025. Director provided a written plan of corrections to LPA on 06/18/2025 to address the deficiency. Exit interview conducted with Director Leah Kidger, report reviewed and provided along with appeal rights.

NOTICE OF SITE VISIT PROVIDED AND MUST REMAIN POSTED FOR 30 DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 06/19/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/19/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 07-CC-20250430125237
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 434400337
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/19/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/20/2025
Section Cited
CCR
101227(a)(7)(B)
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Food Service: (7) Modified diets prescribed by a child’s physician as a medical necessity shall be provided…(B) A child shall not be served any food to which the child’s record indicates he/she has an allergy. This requirement has not been met as evidenced by:
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Director to develop and implement a written plan that addresses the procedure for ensuring the dietary restrictions, allergies and food intolerant needs of children in care are consistently addressed. Director to train staff on these new procedures and provide LPA with the written procedure along with a sign in sheet on 06/20/2025 verifying training attendance.
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Based on interviews and relevant documents reviewed, C1 and C2 were provided food that they were allergic to or intolerant. This poses an immediate risk to the health, safety and personal rights of children in care.
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Type B
06/27/2025
Section Cited
CCR
101227(a)(1)(A)(1)
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Food Service (a) All food shall be safe and of the quality and in the quantity necessary to meet the needs of children. Each meal shall include, at a minimum, the amount of food components as specified by title 7 (A)(1) The minimum amount of food components to be served as breakfast as set forth in paragraph (a)(1)…..are as follows: Age 3-5 ¾ cup of fluids (water/milk), ½ cup of fruit/vegetable or full strength vegetable or fruit juice, 1/3 cup of cold cereal or ½ ounce.
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Management to verify food service prior to release to classroom to ensure that all food components are provided. Director to review the new procedure during the staff meeting. Director to provide a written policy to address the deficiency by 06/27/2025
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This requirement has not been met as evidenced by meal logs showing a fruit or vegetable component missing from breakfast and snack meal service. This poses a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 06/19/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/19/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5