434400337-9-18-2025-07-CC-DVIA-DMEMQR-20251013094908

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434400337
Report Date: 09/18/2025
Date Signed: 09/18/2025 03:36:16 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2025 and conducted by Evaluator Jennifer Beehler

COMPLAINT CONTROL NUMBER: 07-CC-20250717141654

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	434400337
ADMINISTRATOR:	LEAH KIDGER		FACILITY TYPE:	850
ADDRESS:	1081 FOXWORTHY AVENUE		TELEPHONE:	(408) 265-7380
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95118
CAPACITY:	96	CENSUS: 45	DATE:	09/18/2025
		UNANNOUNCED	TIME BEGAN:	01:15 PM
MET WITH:	Director - Leah Kidger		TIME COMPLETED:	03:45 PM

ALLEGATION(S):

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Due to staff neglect, child received an injury

INVESTIGATION FINDINGS:

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On 09/18/2025, Licensing Program Analyst (LPA) Jennifer "Jen" Beehler conducted an unannounced Complaint Investigation. Upon arrival, LPA was greeted by the Director Leah Kidger and provided access to the facility. LPA provided the reason for the visit. LPA toured the facility and collected the census.

LPA observed 45 preschool aged children and seven staff (five teachers / one Director) were present which is compliant with the ratio and capacity requirements. During today's inspection, LPA conducted staff interviews, observed the facility, reviewed and collected relevant documentation.

This investigation was opened on 07/22/2025, LPA conducted interviews, collected relevant documentation and observed the facility. On 08/21/2025 and 08/27/2025 confidential interviews were conducted along with evidence gathered.

Continued on Page 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:	DATE: 09/18/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20250717141654

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 434400337
	VISIT DATE: 09/18/2025

NARRATIVE

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LPA revealed through confidential interviews and evidence gathered that an incident that occurred on 07/09/2025 regarding Child #1 (C1) was observed by staff and was reported on the same day and a written incident report was provided to the parent. Specific details were not provided to the parent due to staff miscommunication.

LPA reviewed incident reports at the facility and observed five reports in the month of July that reported staff did not know how children received the injuries or the reason was not provided.

Based on interviews conducted and evidence gathered during the investigation process, it is concluded that although the allegation listed may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.

Due to today's investigation, no deficiencies cited. Exit interview conducted with Director Leah Kidger. Report was reviewed and provided along with appeal rights.

NOTICE OF SITE VISIT PROVIDED TO DIRECTOR LEAH KIDGER AND MUST REMAIN POSTED FOR 30 DAYS.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:	DATE: 09/18/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/18/2025

LIC9099 (FAS) - (06/04)

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