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25 | Licensing Program Analysts (LPAs) Mel Matos & Jennifer Beehler met with Margarita "Maggie" Corral, Director, for an unannounced follow up case management investigation in response to an Unusual Incident that the Facility self reported to the Department.
LPAs conducted an initial case management investigation on July 11, 2024 and LPAs discussed the incident with Maggie, reviewed Facility documents, and interviewed staff.
Corporate conducted their own investigation regarding the incident and a copy of the investigation report was provided to LPAs prior to today's follow up investigation.
Based on interviews, record reviews, and evidence gathered during the investigation process, it is concluded that although the allegation (staff aggressive with a day care child) may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur.
Exit interview conducted and report was reviewed with the Director, Margarita "Maggie" Corral. No deficiencies issued. A notice of site visit was given and must remain posted for 30 days.
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