434400337-6-16-2026-07-CC-GKUN-DVBQ3Y-20260623114930

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434400337
Report Date: 06/16/2026
Date Signed: 06/16/2026 03:14:48 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/26/2026 and conducted by Evaluator Jennifer Beehler

COMPLAINT CONTROL NUMBER: 07-CC-20260326150741

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	434400337
ADMINISTRATOR:	LEAH KIDGER		FACILITY TYPE:	850
ADDRESS:	1081 FOXWORTHY AVENUE		TELEPHONE:	(408) 265-7380
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95118
CAPACITY:	96	CENSUS: 41	DATE:	06/16/2026
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Leah Kidger - Director		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Staff spoke inappropriately to child in care.
Staff did not ensure child's hygienic needs were met.

INVESTIGATION FINDINGS:

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On 06/16/2026, Licensing Program Analyst (LPA) Jennifer "Jen" Beehler conducted an unannounced Complaint Investigation. Upon arrival, LPA was greeted by the Director, Leah Kidger and provided access to the facility. LPA provided the reason for the visit, toured the facility and collected the census.

There were 41 preschool children and 7 staff (5 - Teachers/ 2 - Directors) present, which is compliant with ratio and capacity requirements.

It was alleged that a teacher spoke inappropriately to a child in care by calling the child (C1) ugly and that staff did not ensure child’s hygienic needs were met.

LPA conducted interviews of staff, children, and parents. All staff who were interviewed stated they have not observed any staff calling a child “ugly” or anything inappropriate.

Continued on Page 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:	DATE: 06/16/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 07-CC-20260326150741

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 434400337
	VISIT DATE: 06/16/2026

NARRATIVE

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All parents who were interviewed did not raise any concerns regarding the allegations. None of the parents interviewed raised concerns that children’s hygienic needs were not being met. LPA attempted to interview children, two out of two children who responded stated teachers did not say anything bad to them.

During this investigation evidence was collected through LPA's observations, records review, and interviews which were conducted. The Department has determined, although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

As a result of today's investigation, no deficiencies are cited. Exit interview conducted with the Director. Report was reviewed and provided to Director Leah Kidger, along with appeal rights.

A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:	DATE: 06/16/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/16/2026

LIC9099 (FAS) - (06/04)

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