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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434403765
Report Date: 11/20/2025
Date Signed: 11/20/2025 11:13:14 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/08/2025 and conducted by Evaluator Pedro Solorio-Gutierrez
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250908113354
FACILITY NAME:TERRAZAS, MARIAFACILITY NUMBER:
434403765
ADMINISTRATOR:TERRAZAS, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(408) 972-8173
CITY:SAN JOSESTATE: CAZIP CODE:
95111
CAPACITY:14CENSUS: 7DATE:
11/20/2025
UNANNOUNCEDTIME BEGAN:
10:47 AM
MET WITH:Maria TerrazasTIME COMPLETED:
11:25 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Provider uses inappropriate forms of discipline with day care children

Provider yells at children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/20/2025, Licensing Program Analyst (LPA) Pedro Solorio-Gutierrez conducted a follow-up investigation and to deliver findings. LPA met with licensee Maria Terrazas and explained the reason for today’s visit. LPA toured the indoor and outdoor areas of the facility. Present were licensee, assistants Zulma Lopez, Jeimy Vizcarra, Alejandro Gonzalez and seven daycare children - six preschool age.

Based on observations and interviews, the above allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiencies cited during visit.

Exit interview was conducted and the report was reviewed with the licensee Maria Terrazas. Appeal rights was handed to the licensee.

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deanna Villagrana
LICENSING EVALUATOR NAME: Pedro Solorio-Gutierrez
LICENSING EVALUATOR SIGNATURE:

DATE: 11/20/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/20/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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