<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434404890
Report Date: 07/21/2026
Date Signed: 07/21/2026 09:37:57 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/13/2026 and conducted by Evaluator Jennifer Beehler
COMPLAINT CONTROL NUMBER: 07-CC-20260513121405
FACILITY NAME:STRATFORD SCHOOLFACILITY NUMBER:
434404890
ADMINISTRATOR:MICHELLE LEEFACILITY TYPE:
850
ADDRESS:220 KENSINGTON WAYTELEPHONE:
(408) 371-3020
CITY:LOS GATOSSTATE: CAZIP CODE:
95032
CAPACITY:264CENSUS: 23DATE:
07/21/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Michelle Lee - DirectorTIME COMPLETED:
09:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff yells at children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/21/2026, Licensing Program Analysts (LPAs) Jennifer “Jen” Beehler and Tra Dinh conducted an unannounced Complaint Investigation. Upon arrival, LPAs were greeted by the Director Michelle Lee and provided access to the facility. LPAs provided the reason for the visit, toured the facility and collected the census.

There were 23 preschool age children and 6 staff (4 Teachers/ 2 Directors) present which is compliant with ratio and capacity requirements.

The Department investigated the complaint alleging: staff yells at children by conducting confidential interviews, collecting relevant documentation and observing the facility. Based on the evidence gathered during this investigation, the Department has determined that, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Adam Hamer
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20260513121405
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: STRATFORD SCHOOL
FACILITY NUMBER: 434404890
VISIT DATE: 07/21/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
As a result of today’s investigation, no deficiencies cited. Exit interview conducted with the Director. Report was reviewed and provided to Director Michelle Lee, along with appeal rights.

A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS.
SUPERVISORS NAME: Adam Hamer
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 07/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/21/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2