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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434406722
Report Date: 07/08/2026
Date Signed: 07/08/2026 03:00:17 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/24/2026 and conducted by Evaluator Linke Huang
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20260424092709
FACILITY NAME:STRATFORD SCHOOLFACILITY NUMBER:
434406722
ADMINISTRATOR:SANDEEPA KARWAFACILITY TYPE:
850
ADDRESS:820 WEST MCKINLEY AVENUETELEPHONE:
(408) 737-1500
CITY:SUNNYVALESTATE: CAZIP CODE:
94086
CAPACITY:288CENSUS: 66DATE:
07/08/2026
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Sandeepa Karwa TIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Staff do not provide adequate supervision resulting in inappropriate interactions between children.
Director is falsifying incident reports.
INVESTIGATION FINDINGS:
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On 07/08/2026, Licensing Program Analyst (LPA) Kate Huang conducted an unannounced complaint visit to deliver the investigation findings regarding the above allegations. Upon arrival, LPA met with Director Sandeepa Karwa and explained the purpose of the visit.

It was alleged that staff do not provide adequate supervision, resulting in inappropriate interactions between children. It was also alleged that the director is falsifying incident reports.

During the course of the investigation, LPA conducted unannounced facility inspections on 04/28/2026, 04/29/2026, and 05/28/2026, and observed that student to teacher ratios were in compliance with Title 22 regulations. LPA interviewed the head of school, the center director, and eleven staff members. LPA also interviewed parents. In addition, LPA reviewed the Employee Time Entry Report, student injury logs, and children’s records.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20260424092709
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: STRATFORD SCHOOL
FACILITY NUMBER: 434406722
VISIT DATE: 07/08/2026
NARRATIVE
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All staff interviewed stated that they had no concerns regarding inadequate staff supervision and reported that the director has not falsified any incident reports. Additionally, none of the parents interviewed stated that they had received any falsified incident reports.

Based on interviews and records review, the above allegations are found to be UNSUBSTANTIATED, meaning although, the above allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur.

No deficiencies were cited. Exit interview was conducted, where the report was reviewed and discussed with Director, Sandeepa Karwa. A NOTICE OF SITE VISIT WAS ISSUED AND MUST REMAIN POSTED FOR 30 DAYS.

SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Linke Huang
LICENSING EVALUATOR SIGNATURE:

DATE: 07/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/08/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2