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13 | Licensing Program Analysts (LPAs) Mel Matos & Syeda Bahar met with Laura Fuentes, director, and Norma Horton, director in training, for an unannounced follow up complaint investigation. Purpose of today's investigation: Deliver investigation findings.
Based on interviews, observations, record reviews, and evidence gathered during the investigation process, it is concluded that although the allegation noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.
Exit interview conducted and report was reviewed with Laura Fuentes, director, and Norma Horton, director in training. No deficiencies issued. A notice of site visit was given and must remain posted for 30 days. |