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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434408781
Report Date: 10/24/2024
Date Signed: 10/24/2024 03:51:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/18/2024 and conducted by Evaluator Liridon Fici
COMPLAINT CONTROL NUMBER: 07-CC-20240918161501
FACILITY NAME:KIDDIE ACADEMY OF SAN JOSEFACILITY NUMBER:
434408781
ADMINISTRATOR:MARIE NUNEZFACILITY TYPE:
850
ADDRESS:521 WEST CAPITOL EXPRESSWAYTELEPHONE:
(408) 978-1500
CITY:SAN JOSESTATE: CAZIP CODE:
95136
CAPACITY:98CENSUS: 36DATE:
10/24/2024
UNANNOUNCEDTIME BEGAN:
02:20 PM
MET WITH:Nunez, MarieTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Facility is operating out of ratio.
Teacher left teacher’s aide with children.
Facility does not maintain comfortable temperature in the classroom.
INVESTIGATION FINDINGS:
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On 10/24/2024, at 2:20 PM, Licensing Program Analyst (LPA) Liridon Fici- Doni arrived unannounced to conduct a complaint investigation visit. LPA met and was greeted by Nunez, Marie, Director. LPA and director toured the centers Preschool classroom areas of the Facility during today's inspection. In Jr 1 class, there were 7 children and a teacher, in Jr 2 class, there were 14 children, a teacher and an aide, and in preschool 1 class were 15 children and a teacher.

During the course of the investigation, LPA interview five (5) staff, and obtained the following documents: Pre-K children’s roster, emails with centers representative, and staff roster for Pre-K class.



Continue on Lic9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20240918161501
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: KIDDIE ACADEMY OF SAN JOSE
FACILITY NUMBER: 434408781
VISIT DATE: 10/24/2024
NARRATIVE
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It was alleged that; Facility is operating out of ratio and Teacher left children with teacher’s Aide. Based on interviews and observation, staff stated there is always a teacher with an aide when children are present and awake. All staff stated aides are not allowed to care for children alone, and a teacher must supervise an aide when children are present. Staff 5 (S5) stated on 9/11/2024, she was informed about a teacher switch because the main teacher went to use the bathroom and another staff came in to replace the teacher to avoid being out of ratio. During tour with director, LPA observed staff to children ratio is being followed.

It was alleged that; Facility does not maintain comfortable temperature in the classroom. Based on interviews and record review, Staff 1 (S1) stated on August 29, 2024 emails to the property management (River Rock Real estate Group) with concerns about the broken AC system and the plan on getting the AC repaired. On 9/24/2024, director informed LPA the AC system was repaired and running. Staff 2, staff 3, and staff 4 stated any disrepair's, or broken appliances/systems, will notify the director. LPA observed during today's visit the AC system is working and running cold air in all preschool classrooms.

Based on interviews, record reviews, observations, and evidence gathered during the course of the investigation, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegations are UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted with Director, and a copy of this report review and provided.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2024
LIC9099 (FAS) - (06/04)
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