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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434408869
Report Date: 03/10/2026
Date Signed: 04/28/2026 09:05:37 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/05/2026 and conducted by Evaluator Jennifer Beehler
COMPLAINT CONTROL NUMBER: 07-CC-20260305164614
FACILITY NAME:ONE WORLD MONTESSORI SCHOOL, INC.FACILITY NUMBER:
434408869
ADMINISTRATOR:JILL SOONGFACILITY TYPE:
850
ADDRESS:1170 FOXWORTHY AVENUETELEPHONE:
(408) 723-5140
CITY:SAN JOSESTATE: CAZIP CODE:
95118
CAPACITY:94CENSUS: 23DATE:
03/10/2026
UNANNOUNCEDTIME BEGAN:
03:15 PM
MET WITH:Jill Soong - DirectorTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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Lack of Supervision
INVESTIGATION FINDINGS:
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On 03/10/2026, Licensing Program Analyst (LPA) Jennifer "Jen" Beehler conducted an unannounced 10 Day Complaint Investigation. Upon arrival, LPA was greeted by the Director Jill Soong and provided access to the facility. LPA stated the reason for the visit, conducted a tour of the facility and collected the census.

There were 23 preschool children and six (6) staff members (4 - Teachers/ 2 - Directors) present, which is compliant with ratio and capacity requirements.

LPA conducted interviews, collected relevant documentation and observed the facility. Based on the Director's testimony it was revealed that staff did not observe Child #1 (C1) leave the facility and elope to the courtyard on 01/09/2026 during the mid-day pick up transition time. Staff observed C1 wandering in the courtyard from the second story of the church. A parent of another child observed C1 in the courtyard when they arrived for pick up and guided C1 safely back to the facility.

Continued on Page 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 03/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 07-CC-20260305164614
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: ONE WORLD MONTESSORI SCHOOL, INC.
FACILITY NUMBER: 434408869
VISIT DATE: 03/10/2026
NARRATIVE
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Based on LPAs observations, record review, and interviews which were conducted, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED.

As a result of today's investigation, one Type A Citation, one Type B Citation and an Immediate Civil Penalty will be assessed for absence of supervision. More details are provided on the attached LIC9099-Ds and LIC421IM.

LPA Jen Beehler informed Facility representative, Jill Soong that this report dated 03/10/2026 documents one (1) Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Jen Beehler informed the licensee Facility representative, Jill Soong to provide a copy of this licensing report dated 03/10/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

LPA provided the Facility with a LIC9224 with today's date.

Exit interview conducted with the Director. Report was reviewed and provided to Director, Jill Soong along with appeal rights.

A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 07-CC-20260305164614
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: ONE WORLD MONTESSORI SCHOOL, INC.
FACILITY NUMBER: 434408869
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/10/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/11/2026
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision (a)(1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation.
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Director to provide a written plan, to LPA by POC due date, on how to address Supervision during transitions to ensure 100% visual supervision of all children in care at all times.
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This requirement has not been met as evidenced by:

Staff did not observe C1 leave the facility and elope to the courtyard on 01/09/2026 during the mid-day pick up transition time. This poses an immediate risk to the health, safety and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 07-CC-20260305164614
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: ONE WORLD MONTESSORI SCHOOL, INC.
FACILITY NUMBER: 434408869
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/10/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type B
03/20/2026
Section Cited
CCR
101212(d)(1)(C)
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101212 Reporting Requirements (d)(1) Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1) below, a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. (1) Events reported shall include the following: (C) Any unusual incident or child absence that threatens the physical or emotional health or safety of any child.
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By POC Due date, Director will provide a written plan to identify reportable incidents and the process used to report incidents for staff to management and management to Licensing.
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This requirement was not met as evidenced by: On 01/09/2026, C1 eloped from the facility without staff knowledge and the incident was not reported to Licensing. This poses a potential risk to the health, safety and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4