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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434411985
Report Date: 08/27/2024
Date Signed: 08/27/2024 03:48:31 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/23/2024 and conducted by Evaluator Melanie Otsuji
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20240823145424
FACILITY NAME:KIDDIE ACADEMY OF MOUNTAIN VIEWFACILITY NUMBER:
434411985
ADMINISTRATOR:ROCHELLE WESTMORELANDFACILITY TYPE:
850
ADDRESS:205 EAST MIDDLEFIELD ROADTELEPHONE:
(650) 960-6900
CITY:MOUNTAIN VIEWSTATE: CAZIP CODE:
94043
CAPACITY:44CENSUS: 17DATE:
08/27/2024
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Rochelle WestmorelandTIME COMPLETED:
04:05 PM
ALLEGATION(S):
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- Unqualified staff providing care and supervision to children in care.
INVESTIGATION FINDINGS:
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On today's date, 8/27/2024, Licensing Program Analyst (LPA) Melanie Otsuji arrived to the facility unannounced to conduct an initial 10 day investigation into the above allegation. LPA was met by Director, Rochelle Westmoreland. Also present during today's visit were 2 additional staff members and 17 preschool aged children. LPA conducted a health and safety insepction.

LPA observed the 2's classroom with seven (7) children and one (1) staff member. Upon review of the staff member's qualifications, LPA notes that staff member is a teacher aide. Based on LPAs observations and record review(s), the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Health and Safety Code 1596.80 is being cited on the attached LIC. 9099D.

An exit interview and report reviewed with Director, Rochelle Westmoreland.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Melanie Otsuji
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 52-CC-20240823145424
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: KIDDIE ACADEMY OF MOUNTAIN VIEW
FACILITY NUMBER: 434411985
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/27/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/30/2024
Section Cited
CCR
101216.1(c)(1)
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To be a fully qualified teacher, a teacher shall have one of the following: Twelve post-secondary semester or equivalent quarter units in early childhood education or child development completed, with passing grades, at an accredited or approved college or university; and at least six months of work experience in a licensed child care center or comparable group child care program.
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Director will create a plan to ensure that a qualified staff member is always visually supervising children in care at all times. Plan to be submitted to LPA no later than 8/30/2024.
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This requirement was not met as evidenced by: Based on observation and interview, it was determined that one unqualified staff member was providing care and supervision to daycare children. This poses a potential risk to the health and safety to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Melanie Otsuji
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3