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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434412341
Report Date: 06/11/2026
Date Signed: 06/12/2026 02:29:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/26/2026 and conducted by Evaluator Syhshyan Yu
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20260526123731
FACILITY NAME:WANG, PINGFACILITY NUMBER:
434412341
ADMINISTRATOR:WANG, PINGFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(650) 776-5788
CITY:SUNNYVALESTATE: CAZIP CODE:
94086
CAPACITY:14CENSUS: 6DATE:
06/11/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Ping WangTIME COMPLETED:
11:25 AM
ALLEGATION(S):
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9
Licensee operates out of ratio
Licensee falsifies records
Uncleared adults in the home
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Shine Yu conducted an unannounced complaint investigation to deliver the findings. LPA met with Licensee Ping Wang.

It was alleged that facility was out of ratio, did not maintain accurate children records and adults in facility were not background check cleared.

On 6/03/26, LPA conducted an initial complaint investigation and reviewed supporting documentation. LPA interviewed licensee and staff, and toured facility. During the investigation, present were 8 children, including 2 under 2 years old which was in compliance with Title 22 regulations. There were 2 adults present and both have background check clearance. LPA reviewed 3 children’s files.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Syhshyan Yu
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20260526123731
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: WANG, PING
FACILITY NUMBER: 434412341
VISIT DATE: 06/11/2026
NARRATIVE
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On 6/03/26. 06/08/26, and 06/10/26, LPA reached out parents for all enrolled children. One out of 8 parents who responded stated the facility maintained the child’s record with accurate information and had not observed facility over the ratio.

On 6/11/26, LPA conducted a subsequent Complaint investigation and interviewed with Licensee. Present were licensee, 1 staff and 6 children, including 2 under 2 years old which was in compliance with Title 22 regulations. Both adults were background check cleared.

Based on interviews, observations, and record reviews, it was found the allegations were UNSUBSTANTIATED; A finding that is UNSUBSTANTIATED means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview conducted and copy of this report was reviewed in Mandarin with the Licensee Ping Wang. A copy of Appeal Rights was given.

NOTICE OF SITE VISIT WAS ISSUED AND IS TO BE POSTED FOR 30 DAYS.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Syhshyan Yu
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2