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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434412737
Report Date: 02/25/2026
Date Signed: 02/25/2026 04:00:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2025 and conducted by Evaluator Jaime Gonzales
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20251205120244
FACILITY NAME:ALKA MONTESSORI INCFACILITY NUMBER:
434412737
ADMINISTRATOR:QUI THI BIENFACILITY TYPE:
850
ADDRESS:70 SOUTH SAN TOMAS AQUINOTELEPHONE:
(408) 871-0320
CITY:CAMPBELLSTATE: CAZIP CODE:
95008
CAPACITY:65CENSUS: 21DATE:
02/25/2026
UNANNOUNCEDTIME BEGAN:
08:21 AM
MET WITH:Alka SharmaTIME COMPLETED:
03:07 PM
ALLEGATION(S):
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Licensee did not maintain a clean environment for day care children.
Staff did not interact with day care children in an appropriate manner.
INVESTIGATION FINDINGS:
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On 02/25/2026 Licensing Program Analyst (LPA) Jaime Gonzales was greeted and granted access to the facility by Staff Maria Garcia. LPA stated the reason for todays visit was to conduct an unnanounced annual inspection. LPA took a census in the classrooms. Classroom 3 had three toddlers, 6 preschoolers and 2 staff.

During this investigation, LPA completed observations, interviewed owner, staff, children, parents and reviewed relevant records.

It was alleged licensee did not maintain a clean environment for day care children. During visits on 01/23/2026, 02/12/2026 and 02/25/2026, LPA did not observe any clutter or sticky surfaces in the turtle or dolphin building. 5 out of 5 parents stated that they had no concerns with clutter or cleanliness within the facility. 6 out of 6 staff stated they are responsible for cleaning their classrooms and there is a weekend cleaning service. LPA collected relevant records for the cleaning services.

It was alleged staff did not interact with day care children in an appropriate manner. 5 out of 5 parents stated that their child looks forward to going to school, teachers are warm, loving and child loves going to school.
Continued on Page 2...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jaime Gonzales
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 07-CC-20251205120244
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: ALKA MONTESSORI INC
FACILITY NUMBER: 434412737
VISIT DATE: 02/25/2026
NARRATIVE
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 4 out of 6 children stated they like coming to school, 4 out of 6 children like their teachers, 5 out of 6 children stated their teachers do not yell, hit their bodies. 6 out of 6 teachers have not seen any teachers treating children in an inappropriate manner.

Additionally, reporting parties did not provide additional information regarding dates and times of the alleged incidents.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

There were no deficiencies cited.

Exit interview conducted and report was reviewed with Owner, Alka Sharma. Copy of appeal rights was provided to Owner, Alka Sharma. A Notice of Site Visit was issued and must remain posted for 30 days.






SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Jaime Gonzales
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 4