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13 | On September 30, 2026, Licensing Program Analyst (LPA) Darnella Aulani conducted an unannounced complaint investigation at the facility regarding the allegation that the licensee is operating beyond the scope of their license. The purpose of the visit was explained to Program Manager Lindsay Jacobson, who granted access. At the time of the visit, the Program Director, Site Supervisor Kim Anh Le, Preschool Administrative Assistant, two teachers, two aides, and nineteen children were present.
LPA Aulani toured the facility, observed staff and children, interviewed staff, reviewed records, and obtained documentation related to the allegation listed above.
It was alleged that the licensee is operating beyond the scope of their license. The facility is licensed to serve children ages 3–5 years old; however, it was reported that the program currently has two year old
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