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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434415075
Report Date: 03/13/2026
Date Signed: 03/13/2026 06:55:52 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/09/2026 and conducted by Evaluator Liridon Fici
COMPLAINT CONTROL NUMBER: 07-CC-20260309103353
FACILITY NAME:MURUGESAN, SHANMUGAM & SHANMUGAM, VENNILAFACILITY NUMBER:
434415075
ADMINISTRATOR:SHANMUGAM & VENNILAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(408) 982-5971
CITY:SANTA CLARASTATE: CAZIP CODE:
95051
CAPACITY:14CENSUS: 16DATE:
03/13/2026
UNANNOUNCEDTIME BEGAN:
05:40 PM
MET WITH:MURUGESAN, SHANMUGAM & SHANMUGAM, VENNILATIME COMPLETED:
07:10 PM
ALLEGATION(S):
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Licensee is operating over capacity
INVESTIGATION FINDINGS:
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On 3/13/26, Licensing Program Analyst (LPA) Liridon Fici- Doni conducted an unannounced Complaint Investigation Inspection and met with MURUGESAN, SHANMUGAM & SHANMUGAM, VENNILA, Licensee's and informed them the purpose of today;'s visit. LPA gathered a census of children in care.

During the investigation, LPA interviewed Licensee, toured the home, and obtained copies of documentation.

It was alleged that, Licensee is operating over capacity. Based on observation, LPA observed 16 children in care upon LPA's arrival to the day care. Licensee confirmed that she offers an after school program Mondays though Fridays from 5:00pm though 7:00pm.


Page 1 of 2.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 07-CC-20260309103353
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: MURUGESAN, SHANMUGAM & SHANMUGAM, VENNILA
FACILITY NUMBER: 434415075
VISIT DATE: 03/13/2026
NARRATIVE
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Based on LPAs observation, which were conducted, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED.

A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS.

Exit interview conducted and report was reviewed with Licensee's, MURUGESAN, SHANMUGAM & SHANMUGAM, VENNILA along with appeal rights provided.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 07-CC-20260309103353
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

FACILITY NAME: MURUGESAN, SHANMUGAM & SHANMUGAM, VENNILA
FACILITY NUMBER: 434415075
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/13/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/20/2026
Section Cited
CCR
102416.5(a)
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102416.5(a) - Staffing Ratio and Capacity
(a) The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time.


This requirement is not met as evidenced by:
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Licensee will read and acknowledge section 102416.5(a)-Staffing Ratio and Capacity and too also compose a self-certification letter regaring section 102416.5(a)-Staffing Ratio and Capacity and to submit the letter to CCL by POC due date.
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Based on observation and record review, the licensee did not comply with the section cited above in/by… which poses a potential/ Immediate health, safety, or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3