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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434415122
Report Date: 10/22/2025
Date Signed: 10/22/2025 04:17:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/21/2025 and conducted by Evaluator Manel Estoesta
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20251021115745
FACILITY NAME:BUILDING KIDZ OF MOUNTAIN VIEWFACILITY NUMBER:
434415122
ADMINISTRATOR:EBUN EVIENFACILITY TYPE:
830
ADDRESS:250 EAST DANA STREETTELEPHONE:
(650) 967-8000
CITY:MOUNTAIN VIEWSTATE: CAZIP CODE:
94041
CAPACITY:78CENSUS: 34DATE:
10/22/2025
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Director Ebun Evien & Licensee Raji SridharaTIME COMPLETED:
05:00 PM
ALLEGATION(S):
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1. Daycare is over ratio.
INVESTIGATION FINDINGS:
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On 10/22/2025 at 8 am, Licensing Program Analyst Manel Estoesta conducted a Complaint Investigation. LPA met with Director Ebun Evien & Licensee Raji Sridhara and explained the nature of the visit. Present on the visit were 17 Staff Member and 73 Preschool Children, 11 toddlers and 23 infants. The facility is open from Monday to Friday, 7 am to 6 pm.

The facility is a dual license, with license of 434415122 (infant program with toddler option), and 434415123 (preschool program).

Findings were delivered on this visit.

LPA conducted a physical plant tour with the Director, observations and conducted record reviews. LPA obtained a copy of the facility records.
Substantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 10/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 52-CC-20251021115745
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: BUILDING KIDZ OF MOUNTAIN VIEW
FACILITY NUMBER: 434415122
VISIT DATE: 10/22/2025
NARRATIVE
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Based on the LPA’s observation, at 8:15 am, LPA observed in Room 7, S2 and S3 supervised 6 infants. In Room 8, S4 and S5 were supervising 7 toddlers. At 10:15 am, LPA observed, in Room 5, S1, S2 and S13 were supervising 11 infants. In Room 8, S4 and S12 were supervising 11 toddlers.

As per LPA’s Record Review at 9:15 am, S2, S3, S4, S5, S12 and S13 were not Infant Care Teachers, as per Section 101416.2(b). As a result, Room 7 was not in ratio of one teacher for every four infants in attendance, at 8:15 am. Room 5 was not in ratio of one teacher for every four infants in attendance, at 10:15 am. Room 8 was not in ratio of six children to each teacher in attendance at the toddler program.

The Licensee is in violation of Staff-Infant Ratio, Section 101416.5, (b) There shall be a ratio of one teacher for every four infants in attendance, and child day care centers serving infants; optional toddler program; departmental guidelines and regulations, Section, 1596.956, (4) A ratio of six children to each teacher shall be maintained for all children in attendance at the toddler program. An aide who is participating in on-the-job training may be substituted for a teacher when directly supervised by a fully qualified teacher.

The preponderance of evidence standard has been met; therefore, the above allegation is to be SUBSTANTIATED.

LPA Estoesta informed the Director that this report dated 10/22/2025 included a Type B Citation as there is a potential risk to the health and safety of children in care.

For Child Care Transparency Website (Licensing Facility Inspection Reports), please follow the links below.

https://cdss.ca.gov/inforesources/community-care-licensing/facility-search-welcome

https://www.ccld.dss.ca.gov/carefacilitysearch/

A notice of site visit was given and must remain posted for 30 days.

Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Director Ebun Evien & Licensee Raji Sridhara.

SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 10/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 52-CC-20251021115745
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: BUILDING KIDZ OF MOUNTAIN VIEW
FACILITY NUMBER: 434415122
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/05/2025
Section Cited
CCR
101416.5(b)
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Staff-Infant Ratio, Section 101416.5, (b) There shall be a ratio of one teacher for every four infants in attendance.......

Child day care centers serving infants; optional toddler program; departmental guidelines and regulations, Section, 1596.956, (4) A ratio of six children to each teacher shall be maintained for all children in attendance at the toddler program. An aide who is participating in on-the-job training may be substituted for a teacher when directly supervised by a fully qualified teacher....
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LPA advised the Director to develop a plan of correction (POC) and submit proof to the Oakland Office via email or mail on or before the POC due date. The Plan shall describe how the licensee will bring their facility into compliance. It must be measurable and verifiable.
During the visit, the Director stated that she is and will have a Staff Meeting individually to propose a staff plan that follows the requirements mentioned in this report. A written POC proof will be submitted on or before 11/5/2025.
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This requirement is not met as evidenced by, at 8:15 am, LPA observed in Room 7, S2 and S3 supervised 6 infants. In Room 8, S4 and S5 were supervising 7 toddlers. At 10:15 am, LPA observed, in Room 5, S1, S2 and S13 were supervising 11 infants. In Room 8, S4 and S12 were supervising 11 toddlers.
As per LPA’s Record Review at 9:15 am, S2, S3, S4, S5, S12 and S13 were not Infant Care Teachers, as per Section 101416.2(b). As a result, Room 7 was not in ratio of one teacher for every four infants in attendance, at 8:15 am. Room 5 was not in ratio of one teacher for every four infants in attendance, at 10:15 am. Room 8 was not in ratio of six children to each teacher in attendance at the toddler program. This poses a potential risk to the health and safety of children in care.
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LPA recommendations and requirements are the following,
1. The Technical Support Program (TSP). TSP is FREE, voluntary, and a non-enforcement service of Community Care Licensing to assist childcare providers experiencing compliance challenges.
2. Informative video to learn more about putting Licensing requirements into practice, Teacher-to-Child Ratios in Child Care Centers
https://ccld.childcarevideos.org/child-care-center-operators/teacher-child-ratios-in-child-care-centers/
3. Review the Child Care Center Provider Requirements and Child Care Center Capacity Requirements flyers on https://cdss.ca.gov/inforesources/child-care-licensing/how-to-become-licensed.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Manel Estoesta
LICENSING EVALUATOR SIGNATURE:

DATE: 10/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2025
LIC9099 (FAS) - (06/04)
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