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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434415262
Report Date: 07/24/2026
Date Signed: 07/24/2026 11:40:54 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2026 and conducted by Evaluator Christina Uribe
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260428111751
FACILITY NAME:LOS ALTOS-MOUNTAIN VIEW CHILDREN'S CORNER, INC.FACILITY NUMBER:
434415262
ADMINISTRATOR:MICHELLE FLOYDFACILITY TYPE:
850
ADDRESS:1565 OAK AVENUETELEPHONE:
(650) 948-8950
CITY:LOS ALTOSSTATE: CAZIP CODE:
94024
CAPACITY:60CENSUS: 49DATE:
07/24/2026
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:James KimTIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not keep the facility free of pests.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/24/2026 at 9:45am, Licensing Program Analyst (LPA) Christina Uribe conducted an unannounced Complaint Investigation Visit for the above allegation of a physical plant violation. LPA met with facility representative, James Kim. Also present at the time of today’s visit is 12 staff and 49 day care children in 3 classrooms.

This agency has investigated the complaint allegation that the staff do not keep the facility free of pests. During the course of the investigation, LPA Uribe conducted interviews, obtained relevant documents, and made observations within the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Notice of Site Visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative, James Kim.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Christina Uribe
LICENSING EVALUATOR SIGNATURE:

DATE: 07/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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