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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434415463
Report Date: 05/07/2025
Date Signed: 05/09/2025 09:14:19 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2025 and conducted by Evaluator Liridon Fici
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20250311152252
FACILITY NAME:GUPTA, RENUKAFACILITY NUMBER:
434415463
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 2DATE:
05/07/2025
UNANNOUNCEDTIME BEGAN:
02:33 PM
MET WITH:GUPTA, RENUKATIME COMPLETED:
03:28 PM
ALLEGATION(S):
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Licensee is operating out of capacity.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Liridon Fici- Doni arrived unannounced to conduct a complaint investigation, and to deliver complaint findings on the above allegation. LPA met and was greeted by Licensee, GUPTA, RENUKA and explained the reason for the inspection. Present during today's inspection was one (1) infant, and 1 preschool child with licensee.

During the course of the investigation, LPA conducted interviews with Licensee, Licensee’s spouse, and obtained copies the following documents: Children Roster, and Emergency contact information.




Page 1 of 2.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20250311152252
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: GUPTA, RENUKA
FACILITY NUMBER: 434415463
VISIT DATE: 05/07/2025
NARRATIVE
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It was alleged that, Licensee is operating out of capacity. Licensee stated to LPA she does not have more than eight (8) children in care at a time. Licensee stated she was placed on inactive status from 11/4/2024 through 11/4/2025, however, the Licensee initiated her license to be active, dated for 4/17/2025. During interviews with parents, it was disclosed that the Licensee may have been over capacity, but could not say for sure. LPA observed 2 children in care during today’s investigation.

Based on interviews, record reviews, observations, and evidence gathered during the course of the investigation, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. The allegation is UNSUBSTANTIATED.

A notice of site visit has been issued and must remain posted for 30 days.

Exit interview conducted with Licensee, and report was reviewed and provided.
SUPERVISORS NAME: Gladys Kuizon
LICENSING EVALUATOR NAME: Liridon Fici
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2