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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434415530
Report Date: 07/29/2024
Date Signed: 07/29/2024 02:39:33 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/17/2024 and conducted by Evaluator Mandeep Kaur
PUBLIC
COMPLAINT CONTROL NUMBER: 07-CC-20240517151822
FACILITY NAME:BRIGHT HORIZONS AT SUNNYVALEFACILITY NUMBER:
434415530
ADMINISTRATOR:GITA NEZAMFARFACILITY TYPE:
850
ADDRESS:1010 SUNNYVALE-SARATOGA AVENUETELEPHONE:
(669) 216-4384
CITY:SUNNYVALESTATE: CAZIP CODE:
94087
CAPACITY:146CENSUS: 128DATE:
07/29/2024
UNANNOUNCEDTIME BEGAN:
08:27 AM
MET WITH:Stephanie Gates and Gita NezamfarTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Child sustained unexplained injuries while in care.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Mandeep Kaur met with Assistant Director Stephanie Gates, for an
unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPA reviewed the staff files, a child(C1) file, attempted to interview children, interviewed staff and parents during the investigation. LPA toured the inside and outside of the facility during investigation.

Director, Gita Nezamfar joined later during today's investigation and purpose of the today's investigation was explained: deliver investigation findings.

LPA interviewed two (2) staff during today's investigation including Director. Incident reports for the child (C1) were provided via email to LPA before the conclusion of today's investigation.



Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Belinda Devall
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20240517151822
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: BRIGHT HORIZONS AT SUNNYVALE
FACILITY NUMBER: 434415530
VISIT DATE: 07/29/2024
NARRATIVE
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Based on interviews, observations, records review and evidence gathered during the investigation process, it is concluded that although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with the Director, Gita Nezamfar.
Notice of site visit issued and must remain posted for 30 days.
SUPERVISORS NAME: Belinda Devall
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 07/29/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2