434415530-7-29-2024-07-CC-BDEL-D89MBQ-20240818092818

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434415530
Report Date: 07/29/2024
Date Signed: 07/29/2024 02:40:40 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/18/2024 and conducted by Evaluator Mandeep Kaur

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20240618085630

FACILITY NAME:	BRIGHT HORIZONS AT SUNNYVALE		FACILITY NUMBER:	434415530
ADMINISTRATOR:	GITA NEZAMFAR		FACILITY TYPE:	850
ADDRESS:	1010 SUNNYVALE-SARATOGA AVENUE		TELEPHONE:	(669) 216-4384
CITY:	SUNNYVALE	STATE: CA	ZIP CODE:	94087
CAPACITY:	146	CENSUS: 128	DATE:	07/29/2024
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Stephanie Gates and Gita Nezamfar		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff scolded a child in care.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Mandeep Kaur met with Assistant Director Stephanie Gates and Director, Gita Nezamfar, for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPA reviewed the staff files, child (C1) file, attempted to interview children, interviewed staff and parents during the investigation. LPA toured the inside and outside of the facility during investigation.

Based on interviews, observations, records review and evidence gathered during the investigation process, it is concluded that although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with the Director, Gita Nezamfar.

Notice of site visit issued and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Belinda Devall
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:	DATE: 07/29/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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