434415530-1-15-2026-07-CC-MFLS-DQWRYG-20260202122615

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434415530
Report Date: 01/15/2026
Date Signed: 01/15/2026 03:08:47 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2025 and conducted by Evaluator Mandeep Kaur

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20251204092955

FACILITY NAME:	BRIGHT HORIZONS AT SUNNYVALE		FACILITY NUMBER:	434415530
ADMINISTRATOR:	GITA NEZAMFAR		FACILITY TYPE:	850
ADDRESS:	1010 SUNNYVALE-SARATOGA AVENUE		TELEPHONE:	(669) 216-4384
CITY:	SUNNYVALE	STATE: CA	ZIP CODE:	94087
CAPACITY:	146	CENSUS: 71	DATE:	01/15/2026
		UNANNOUNCED	TIME BEGAN:	08:59 AM
MET WITH:	Gita Nezamfar		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

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Staff did not meet the needs of the daycare children.
Staff mishandled/mistreated the daycare children.

INVESTIGATION FINDINGS:

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On 01/15/2026, Licensing Program Analyst (LPA) Mandeep Kaur met with Director, Gita Nezamfar for an unannounced follow up complaint investigation. Purpose of today's investigation: deliver investigation findings. LPA conducted complaint investigation comprising of observations, random staff interviews, random parents interviews, random children interviews, records review and evidence gathered.

Based on interviews, observations, records review and evidence gathered during the investigation process, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.

No deficiency issued during today's investigation. Appeal rights were provided.

Exit interview conducted and report was reviewed with Director, Gita Nezamfar.
A Notice of Site Visit was given and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mireya Flores
LICENSING EVALUATOR NAME: Mandeep Kaur
LICENSING EVALUATOR SIGNATURE:	DATE: 01/15/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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