434415551-6-17-2022-07-CC-DSTN-CFLVL6-20220621163123

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434415551
Report Date: 06/17/2022
Date Signed: 06/17/2022 02:20:35 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/28/2022 and conducted by Evaluator Melvin S Matos

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20220328150212

FACILITY NAME:	CATALYST KIDS - BISHOP		FACILITY NUMBER:	434415551
ADMINISTRATOR:	WHITNEY LUKANC		FACILITY TYPE:	850
ADDRESS:	450 NORTH SUNNYVALE AVE		TELEPHONE:	(408) 739-2611
CITY:	SUNNYVALE	STATE: CA	ZIP CODE:	94085
CAPACITY:	68	CENSUS: 16	DATE:	06/17/2022
		UNANNOUNCED	TIME BEGAN:	01:30 PM
MET WITH:	Fadila Mahiouz		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Staff member caused injury to a day care child

Staff hit day care child

Staff handled minor in a rough manner

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Mel Matos conducted an unannounced follow up complaint investigation and met with Fadila Mahiouz, director. Purpose of today's follow up complaint investigation: deliver investigation findings.

The investigation of the complaint allegations listed in this complaint was conducted by LPA Mel Matos. Based on the available evidence, including observations of the Facility, documents reviewed, and interviews completed for the complaint investigation, it is concluded that although the allegations noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. The allegations are thus UNSUBSTANTIATED.
A NOTICE OF SITE VISIT WAS ISSUED, POSTED NEAR THE ENTRANCE TO THE FACILITY, AND MUST REMAIN POSTED FOR 30 DAYS.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Diana Stephenson
LICENSING EVALUATOR NAME: Melvin S Matos
LICENSING EVALUATOR SIGNATURE:	DATE: 06/17/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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