434415551-12-11-2024-07-CC-BDEL-DCRSBW-20250109124438

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434415551
Report Date: 12/11/2024
Date Signed: 12/11/2024 10:05:28 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2024 and conducted by Evaluator Melvin S Matos

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20241023151934

FACILITY NAME:	CATALYST KIDS - BISHOP		FACILITY NUMBER:	434415551
ADMINISTRATOR:	RUMA CHOKSHI		FACILITY TYPE:	850
ADDRESS:	450 NORTH SUNNYVALE AVE		TELEPHONE:	(408) 739-2611
CITY:	SUNNYVALE	STATE: CA	ZIP CODE:	94085
CAPACITY:	68	CENSUS: 11	DATE:	12/11/2024
		UNANNOUNCED	TIME BEGAN:	08:40 AM
MET WITH:	Ruma Chokshi		TIME COMPLETED:	10:15 AM

ALLEGATION(S):

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Staff did not accord child dignity in their relationship with staff or other persons

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Mel Matos met with Ruma Chokshi, Director, for an unannounced follow up complaint investigation. Purpose of today's investigation: Deliver investigation findings.

Based on interviews, observations, record reviews, and evidence gathered during the investigation process, it is concluded that although the allegation noted on this complaint may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. The allegation is thus UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with the Director, Ruma Chokshi. No deficiencies issued. A notice of site visit was given and must remain posted for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Belinda Devall
LICENSING EVALUATOR NAME: Melvin S Matos
LICENSING EVALUATOR SIGNATURE:	DATE: 12/11/2024

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2024

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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